Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bentgo 2-Pack Insulated Stainless Steel Food Jar for
Bentgo 2-Pack Insulated Stainless Steel Food Jar
3.9 out of 5 stars
stars
124 ratings124 reviews
  1. 5 stars57% (71)
  2. 4 stars15% (19)
  3. 3 stars5% (6)
  4. 2 stars4% (5)
  5. 1 star19% (23)
Sort by |
Showing 11-20 of 124 reviews
Aug 24, 2026
Reviewer name: Caps45
1 out of 5 stars
1 out of 5 stars review

Water in the lid

Bought three of them, washed them and two of them have water stuck in the lid that I can’t get out and won’t dry out. I had to throw them out.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
reply from Customer Service

Hello Caps45, Thank you for sharing your feedback on your Bentgo Stainless Steel Insulated Food Container. We’re sorry to hear that water became trapped in the lids after washing. We understand how frustrating this must have been, especially after having to discard the affected containers. All Bentgo products are backed by our warranty, and we’d be happy to share care tips, answer any questions, and assist with a replacement if needed. Your feedback is also valuable to us and helps us identify areas where we can improve our products and future designs. Please contact us at support@bentgo.com or 657-275-3738. Having your order details handy will help us assist you as quickly as possible. Thank you for bringing this to our attention. We appreciate the opportunity to help make this right. Thank you, Jessica Bentgo Customer Support

Feb 6, 2026
Reviewer name: Patel
5 out of 5 stars
5 out of 5 stars review

Excellent product

Omg this product is very amazing we are using daily base for cold and hot and it does keep food hot and cold for several hours .I will recommend 💯to buy for adults lunch or teenagers. It's honest review I am not influencer or blog maker.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
Mar 27, 2026
Reviewer name: Dsodi
1 out of 5 stars
1 out of 5 stars review

Doesn’t keep food hot.

I stupidly purchased two of these. Both of my kids came home and said that their lunches were cold. I have tried a few more times and same results everytime. Also the gold color is peeling off. So ugly. And useless.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
reply from Customer Service

Hi Dsodi, Thank you for sharing your experience. We’re sorry to hear that your Bentgo Stainless Steel Insulated Food Container didn't keep the food warm. We take feedback like this seriously and would really appreciate the opportunity to learn more about your experience. Bentgo products are backed by our warranty, and our team would be glad to help find a solution for you. Please feel free to contact us directly at support@bentgo.com or 657-275-3738, and we’ll be happy to assist. If you have your order details available, that will help us get things taken care of more quickly. We truly appreciate you bringing this to our attention and hope to connect with you soon. Thank you, Jessica Bentgo Customer Support

Apr 26, 2025
Reviewer name: Julia
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bentgo Insulated Stainless Steel Food Container

I have issues with this item. It is larger than I expected and holds more food than I usually eat for a meal. The lid easily becomes cross threaded and is then hard to get off, especially because it is so smooth on the outside and is too large for me to hold comfortably in my hand so I can take the lid off. And even after I preheated the container before putting in the hot food my food is still barely warm by lunch. I am quite disappointed by these results.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
reply from Customer Service

Hi Julia, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that your experience hasn't been what you expected. Please know that our Bentgo team is here to help in any way we can. Feel free to reach out to us by phone at (657)275-3738 or by email at support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback, Julia. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Sep 12, 2021
Reviewer name: L.T.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!!

Larger than I expected which is great. Plenty of room for soup, roasts, and just about anything else you want to kewp warm. Worked great for my 9 year olds ramen. Kept it nice and hot til lunch. And still left plenty of room for snacks and drinks in her lunch box. And the best part for me is it never leaked!

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
Jan 28, 2024
Reviewer name: bingagain
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No Hot Enough

Bottom line: great for a salad, but not insulting enough for hot foods holding for 3-4 hours time. I pre heated with boiling water. Heated food. When I opened lid 4 hours later it was lukewarm. Granted it was a cold New England day. Other thermos types have had better results, but I do like the build quality otherwise and will keep it for holding other lunch items. So, ok, but not old school thermos.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
reply from CS

Hi Bingagain, Thank you for purchasing our Bentgo Stainless Steel Insulated Food Container and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Dec 7, 2022
Reviewer name: MaryEsMom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

As advertised, works great

The container is being used by my son who spends the majority of his school days away from home for various activities so he needed a way to have a hearty meal for lunch to fuel him up for wrestling. The container is big enough and keeps the food nice n warm!

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
Dec 3, 2022
Reviewer name: Young
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Meet expectation. Keeps food warm and doesnt leak

[=] keeps food and soup warm for at least 6 hrs [+] vacuum release valve makes easy for kids to open when the pressure builds up [=] the built in handle bar in the cover makes it easy to carry and open [=] cover doesn’t fit tightly, but soup doesn’t leak either. [=] the inside finish looks more chrome and feels different from other stainless steel food jars (Stanley, Thermos, Lunchbot). I am no metallurgist to tell apart. Overall, it meets my expectation. Wish there is a bigger size that is between this one 29oz and the Stanley 3qt crockpot

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
Nov 9, 2025
Reviewer name: Soupandcrackers
1 out of 5 stars
1 out of 5 stars review

Not excited

I have two of these that I bought at the same time because I liked the salad bowls that you guys have. These are 1) difficult to open as others have said once they are closed because the outside of the container is so smooth, 2) the images for the product are not accurate because they show food filled to the brim but when I fill these up I absolutely cannot go even a little bit above the lowest thread or it will overflow, also 3) I knew it was not dishwasher-safe when I bought it so that’s on me but it has become a bit of an inconvenience cleaning these.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163
reply from Customer Service

Hi Soupandcrackers, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that your experience hasn't been what you expected. Please know that our Bentgo team is here to help in any way we can. Feel free to reach out to us by phone at (657)275-3738 or by email at support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Jul 23, 2022
Reviewer name: Musicnet356
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The positives and negatives

If beginning with placing a frozen solid ice cream pint in the container, the ice cream within its point holder will remain soft and creamy for a little over four hours. The downside I see of the container is that on the outside they should have placed marks on the lid and on the base body of the container indicating how you position them to each other when you're about to begin screwing them together and there should be a second mark on the container indicating how far you should twist the top lid for the container to be sealed but not to a position where it'd be too hard to unscrew the top.

Review from Bentgo
Helpful?6H63GTCRY7WG17142607163