Hi Lily, Thank you for sharing your feedback. We’re glad to hear you like the exterior design of the Bentgo Stainless Steel Insulated Food Container, but we understand your concern about water becoming trapped inside the lid. Due to condensation, it is possible for a small amount of water to become trapped within the lid. To help remove it, try pressing the valve on the lid while giving the container a gentle shake. This will often allow the trapped moisture to escape. If you're still experiencing issues or have concerns about moisture remaining in the lid, please reach out to us at support@bentgo.com or 657-275-3738. Our team can walk you through a few easy troubleshooting steps and help ensure your container is performing as intended. Thank you, Jessica Bentgo Support 657-275-3738

Hi User, Thank you for sharing your feedback on your Bentgo Insulated Stainless Steel Food Jar! We're glad you like the jar, but we're sorry to hear that the lid has been difficult for your children to open on their own. We understand how important ease of use is, especially for little ones. We appreciate you bringing this to our attention and would love the opportunity to help. Our Bentgo products are backed by a warranty, and our team would be happy to look into your concerns and help find a suitable solution. Please reach out to us at support@bentgo.com or 657-275-3738, and we'll be glad to assist. If you have your order details handy, sharing them with us will help us assist you more efficiently. Thank you again for your honest feedback and for giving us the opportunity to help! Best regards, Jessica Bentgo Customer Support

Hi Jeremy, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that the container's capacity wasn't what you expected. It can hold up to 2.4 cups (19 oz) of food. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Hi DDMx3, Thank you for sharing your experience. We’re sorry to hear that your Bentgo Stainless Steel Insulated Food Container has been difficult to clean. We take feedback like this seriously and would really appreciate the opportunity to learn more about your experience. Bentgo products are backed by our warranty, and our team would be glad to help find a solution for you. Please feel free to contact us directly at support@bentgo.com or 657-275-3738, and we’ll be happy to assist. If you have your order details available, that will help us get things taken care of more quickly. We truly appreciate you bringing this to our attention and hope to connect with you soon. Thank you, Jessica Bentgo Customer Support

Hello Jo, Thank you for sharing your feedback on your Bentgo Stainless Steel Insulated Food Container. It’s certainly disappointing to have trouble opening the container and then have the handle break while trying to do so. We appreciate you taking the time to let us know about your experience. One thing that may help when opening the container is to first press the valve on the lid to release any pressure that has built up inside. Once the pressure is released, the lid should twist off more easily. That said, we understand that the handle breaking is not something you should have had to deal with. We’d be happy to take a closer look and see how we can help. All Bentgo products are covered by our warranty, so please reach out to us at support@bentgo.com or 657-275-3738 with your order details. We also appreciate your comments about the lid design. Feedback like yours is helpful to our team as we continue working to improve our products. Thank you again for bringing this to our attention. We hope to have the opportunity to make this right for you. Thank you, Jessica Bentgo Customer Support

Hi Megan, Thank you for reaching out and sharing your feedback. We are so sorry to hear about the issue with your Bentgo Stainless Steel Food Jar lid and that you haven't received a reply to your previous email. We apologize for the delay and frustration this has caused. We want to make this right for you as quickly as possible. Please reach out to us directly so we can send you a replacement lid or assist you with a solution right away. Thank you, Jessica Bentgo Support 657-275-3738 support@bentgo.com

Hello Caps45, Thank you for sharing your feedback on your Bentgo Stainless Steel Insulated Food Container. We’re sorry to hear that water became trapped in the lids after washing. We understand how frustrating this must have been, especially after having to discard the affected containers. All Bentgo products are backed by our warranty, and we’d be happy to share care tips, answer any questions, and assist with a replacement if needed. Your feedback is also valuable to us and helps us identify areas where we can improve our products and future designs. Please contact us at support@bentgo.com or 657-275-3738. Having your order details handy will help us assist you as quickly as possible. Thank you for bringing this to our attention. We appreciate the opportunity to help make this right. Thank you, Jessica Bentgo Customer Support