Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
966 ratings966 reviews
  1. 5 stars72% (698)
  2. 4 stars16% (155)
  3. 3 stars7% (71)
  4. 2 stars2% (21)
  5. 1 star2% (21)
Sort by |
Showing 801-810 of 966 reviews
Sep 9, 2022
Happy road tripper
5 out of 5 stars review

Perfect for young ones and adults.

I bought several over the years. Grandkids use at daycare and now school and I use to go to work. I live the chill tray because on road trips the food stays cool.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Oct 31, 2022
BacceCh
5 out of 5 stars review

Awesome Customer Service and Product

Amazing lunch box that keeps food cool until lunch, I was super sad when I melted the cover on the hot stove. When I was unable to buy a replacement, Abby from customer service was able to assist!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Jan 23, 2024
Santanan165
4 out of 5 stars review

Great Lunch Box

This is a great lunch box for our daughter but the hinge has broken on 2 of ours so far. The company is fantastic to honor their warranty and have made replacing it extremely easy.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Oct 12, 2023
Madisan
5 out of 5 stars review

Highly Recommend!

I am a repeat customer because the quality of their products is so great. This is now our second Chill Lunch Box and we will not use anything else. We also have the snack container, utensils, matching lunch boxes and book bag. Highly recommend.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Mar 8, 2025
jocelyn
5 out of 5 stars review

LOVE IT!!!!

I bought this for my one year old since we will be traveling a lot this year. Even though the bag is bigger than him (which i love), its perfect for what we have planned. I cant wait to place another order!!!!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Sep 6, 2023
Jroc
4 out of 5 stars review

Defective but was offered a new one.

My son received a chill bento lunch box. I really do love this as we can have a option to use the chill pack. However the locking mechanism is broken. Customer service will be provided a new bento box. Which is great Customer service.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Mar 8, 2024
Anonymous
5 out of 5 stars review

Great lunch box

Me and my son love the Chill Lunchbox!! I send him fresh cut fruit and veggies and they stay cool till his lunch time. Every day fresh food! Also it comes in different colors love that. Also they have Good warranty with their products!!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Aug 5, 2023
anthony
5 out of 5 stars review

Great product and customer support

These backpacks are excellent and helpful to avoid having to send your child with multiple things to carry. The insulated lunch box area works well and even has a place for an ice pack. Excellent customer service as well.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Mar 26, 2022
CJade
5 out of 5 stars review

Wonderful product!

I bought the bentgo kids chill for my daughter at the beginning of the school year and it has been amazing. She is 3 and she can open it on her own. It’s also keeps her food perfectly separated and chilled until lunch time. Will be buying more!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
May 19, 2023
estupka
3 out of 5 stars review

Unusual closure & pops open

We purchased two lunch kits, one functions great but the other stopped closing properly and with lots of force I can close it but then it randomly pops open. Excellent customer support though!!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from CS

Hi Erika, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com