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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars957 ratings957 reviews
  1. 5 stars72% (693)
  2. 4 stars16% (154)
  3. 3 stars7% (69)
  4. 2 stars2% (21)
  5. 1 star2% (20)
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Showing 711-720 of 957 reviews
Aug 22, 2023
msaladino
4 out of 5 stars review

Love this concept!

Love Bentgo products and was excited to try this item. I love the concept of the ice pack being a part of the lunchbox itself. The particular one we ordered had an issue with the locks not staying shut (opening on their own or from simply touching the top of the closed box) but one email to the warranty/customer service department had a new one of its way to me. I’m currently awaiting that replacement and I’m sure the new one will be fine as we just most likely received a defective one. We have other Bentgo products that we have enjoyed using for years! Great customer service!

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Sep 9, 2021
Mamaw24
4 out of 5 stars review

Perfect portion sizes

I did a trial run at home with the ice pack and wasn’t impressed. It didn’t stay cold for hardly 2 hours. But other than that it’s a very cute lunch box and easy for a small child to open. I would be afraid to pack something that requires it to be kept cool for more than an hour or hour and a half.

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Jul 8, 2023
DCTwinMom
5 out of 5 stars review

My twins love them!

Bought these for my twins when they started preschool. The size is perfect for school lunches, the built-in ice pack is super convenient, and, in the two years since purchasing them, I've never had an issue with leaks. So pleased with the product, that I brought a second set. Highly recommend!

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Mar 13, 2023
Jessica
5 out of 5 stars review

Best bento box ever!

We have had this for almost 2 years and it is by far the best bento box. I was using a knock off for myself before purchasing for my daughter and once I saw the quality of this I got myself the adult bento box (for eating lunch on car line) This stays cold till my daughters lunch and it is the only bento box to hold a yogurt smoothie. Couldn’t say enough good things about this company. I will buy forever

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Oct 24, 2020
BenBrantmom
5 out of 5 stars review

My son couldn’t wait to use this

[This review was collected as part of a promotion.] Love this. My 5 year old instantly started planning his lunch and where items go and they were all healthy! This is where you put the grapes. He loves it and loves the ease of opening and closing and I love it keeps the items cool for him.

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Sep 13, 2022
Momoftwins2
5 out of 5 stars review

You All In One Backpack!!!

After loving my first purchase of the bentago lunchbox, we had to have the backpack! I have twins and two backpacks and two lunchbox and water bottle, you hands can get full! When I saw that bentago created backpacks, our family had to purchase one. A one in one backpack that carry’s all my boys stuff and their lunchbox, sign us up! The quality is also great, the backpacks seem durable and our lunchbox’s have lasted over 2 years! Thank you for making a great products!

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Aug 5, 2024
Giann
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

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reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 16, 2022
Erinrene
5 out of 5 stars review

Great backpack!

My daughter has used her pink rainbow flower backpack for a while school year of preschool! It has held up so good! Was wonderning if it could be put on the washing machine? I know it says you can wipe it down with a cloth! I want her to use it for kinder too but it’s dirty inside and out!

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Oct 21, 2020
dcv8211
5 out of 5 stars review

Great lunch container

[This review was collected as part of a promotion.] This is a great container for kids lunches. I like the individual compartments and I love that it has the slide out freezer pack that is underneath the food to keep it cool. It opens easily and closes tightly to keep food fresh.

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Aug 11, 2023
An-Da
5 out of 5 stars review

Super Convenient!

I purchased a bentgo backpack last year for my son who was just starting kindergarten! He loved his backpack so much! The lunchbox compartment is absolutely amazing and so convenient. The quality is very nice as well I just wish the side mesh pocket could be made out of a thicker type of a fabric as it’s very easy to break just by putting a heavy water bottle in it. Other than that it’s an amazing backpack and I’m purchasing another one in a different print for my son to start first grade this year!

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