I called them about an issue I was having with the backpack and was hoping to find a replacement piece (I've already had the backpack for over a year). And instead, they offered to send me a brand new one! The backpack is great! Lots of storage and very easy to clean. Having a separate, insulated area for food makes it very convenient and different from the others. I will continue ordering from Bentgo.

[This review was collected as part of a promotion.] This is so perfect for my son and school. The ice tray keeps everything perfectly cold like sauces and dips. I love that there is littler compartments and I can just wash for the next day! I’ll be getting these for family members!!

This year we splurged on this amazing item for all three of my girls. It has made lunch packing for this very busy working mom so easy! We are able to pack them the night before, we can now buy in bulk from Sam’s for healthy fruit, nuts and snacks saving us money and reducing waste by not buying prepackaged items for snacks and lunch. Best thing for those picky eaters that don’t want items touching and the pair allows us to pack a snack for snack time and separate lunch. The ice pack fits right in and saves us from using yet another item to keep lunch cold. 100 recommend !

We love these lunchboxes. My girls love the bright colors and separate compartments. I love that they are leakproof and prevent messes in backpacks and cars. My girls can open them on their own! We love to bring these on longer car rides filled with snacks.

We love that this comes with a chill tray. My daughter started kindergarten this year and it’s important for us that we keep her food at the right temperature. Love how small and compact the lunch boxes are. It’s not heavy and easy to open and close. The design definitely adds a fun touch to lunch.

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

[This review was collected as part of a promotion.] This is amazing and does keep the food cold til lunch. It keep food cold, does not leak. The tray holds what they love in separate compartments. The design is great. Color choice is good for boys and girls.

[This review was collected as part of a promotion.] This is a great container for kids lunches. I like the individual compartments and I love that it has the slide out freezer pack that is underneath the food to keep it cool. It opens easily and closes tightly to keep food fresh.

We've been absolutely in love with the 2-in-1 Bentgo Backpack! 🎒😄 This backpack has been an absolute game-changer for my boys. Not only does it have all the compartments and space I need for their daily essentials, but that extra waterproof/lunch box compartment is a stroke of genius! I can confidently toss in their water bottles or any damp items, knowing they're safe and dry in their own little sanctuary. It's like having a cozy raincoat for their belongings! Bentgo, you've nailed it with this backpack! 💦🎒👏

I bought this back in August 2022. Brand new from backstock. After few months. The colors started to fade away but I didn’t want to spend more money on another new one. It was nice and simple design for anyone into rockets or space. The back strap for extra support came undone as well.