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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars957 ratings957 reviews
  1. 5 stars72% (693)
  2. 4 stars16% (154)
  3. 3 stars7% (69)
  4. 2 stars2% (21)
  5. 1 star2% (20)
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Showing 671-680 of 957 reviews
Sep 8, 2022
Andrea123
5 out of 5 stars review

Really compact

You can fit a lot of food in here, I really like the separate compartments, and mainly IT DOESNโ€™T LEAK! Which is amazing. We also love not having to deal with missing food storage container lids, very convenient. I would love to be able to buy multiple ice packs to freeze so that theyโ€™re ready to go each morning. Very happy with this.

Review from Bentgo
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Aug 29, 2023
boymomof2
5 out of 5 stars review

Great Back Pack with Extra Compartment!

We've been absolutely in love with the 2-in-1 Bentgo Backpack! ๐ŸŽ’๐Ÿ˜„ This backpack has been an absolute game-changer for my boys. Not only does it have all the compartments and space I need for their daily essentials, but that extra waterproof/lunch box compartment is a stroke of genius! I can confidently toss in their water bottles or any damp items, knowing they're safe and dry in their own little sanctuary. It's like having a cozy raincoat for their belongings! Bentgo, you've nailed it with this backpack! ๐Ÿ’ฆ๐ŸŽ’๐Ÿ‘

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Aug 29, 2022
rb1473
5 out of 5 stars review

Great Size & Customer Service

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

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Aug 27, 2024
Wendy
4 out of 5 stars review

Good overall, doesn't work well with folders

Quality backpack and love the lunch compartment so that my kid doesn't have to bring another bag. My qualm with this bag is that it doesn't fit a regular size folder without curling the edges. Which makes for crumpled paper. Please consider making an inch taller to fix this. My next backpack purchase will be bigger

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Apr 21, 2022
Heily16
5 out of 5 stars review

Great backpack, weak drawstring

This is a great backpack. It has space for everything my son needs and the lunch compartment on the bottom is very handy. However, the drawstring was very weak. The first time we used it we put a water bottle and gently pulled the drawstring and it detached from the backpack. Customer service has been great and is currently replacing the backpack. Give stars for customer service!

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Oct 26, 2023
Chris P
4 out of 5 stars review

Overall satisfied with a few bumps in the road

We bought 2 backpacks and two lunch cases for our twins. We love the lunch cases and also the size of the pockets in the bag. The only complaint we have is one bag ripped where the velcro is. Thankfully customer service is helping us with a replacement!

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Jul 26, 2023
Mimi
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 13, 2022
Bentgo chill momma
4 out of 5 stars review

Bentgo chill - Awesome but the latch wonโ€™t close

This bentgo box is great, but unfortunately the box wonโ€™t close properly and keeps opening. I love the idea of keeping my sons food cool, but it makes a mess for him in his lunch bag. Hopefully itโ€™s only a defect and I can get a proper replace ment.

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May 9, 2023
Dafff
2 out of 5 stars review

Doesnโ€™t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it canโ€™t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
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reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 26, 2023
Hazel
5 out of 5 stars review

Great customer service

Bought a set of lunch boxes back in Feb 2022 and over time, it was difficult to shut the lids closed. I contacted customer service and Angelou responded quickly. Within 4 days, I received the replacements. Would recommend. Love our Bentgo lunch boxes and other products we have purchased!

Review from Bentgo
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