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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 261-270 of 999 reviews
Aug 23, 2021
Reviewer name: 4JKs
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size for all. Really!

It’s not huge. But it really is the perfect size for both my 12 year old and 5 year old and even my wife’s lunch. If you need more room you are eating too much! Lol.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 24, 2024
Reviewer name: Adrienne
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bentogo kids chill is okay

The bentogo kids chill is good at keeping most of the food cold/cool. If we put something like apple sauce or ranch in one of the compartments it doesn't stay cold and it leaks

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Adrienne, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 10, 2021
Reviewer name: Parent
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bentgo Kids Chill Lunchbox

It’s a great concept but the lunchbox is very heavy and the size of the compartments limit what I can put in (juice box won’t fit. Full size sandwich won’t fit etc). I wish there was flexibility in removing compartments.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Oct 12, 2022
Reviewer name: Neutral Momma
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too Heavy

I love the concept, but I ended up returning both lunch boxes. Upon opening it, I realized that they were too heavy for my 4 and 6 year olds and would be heavier with the ice pack and food. It didn’t seem ideal unfortunately.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Sep 4, 2022
Reviewer name: Proud Grandma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful and well made backpack

I purchased this beautiful rainbow and butterflies backpack for my granddaughter 4th birthday. It is so beautiful I am sure she will love it. It’s very sturdy and well made.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
May 16, 2022
Reviewer name: H Customer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not cold enough

The ice pack doesn’t keep the food cold long enough. My daughter goes to school at 7:30 and when she comes home at 2:00 her box is room temp and she says it’s not cold at lunch time. Seems like it should last longer!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Dec 17, 2020
Reviewer name: Alcal
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great lunchbox, two flaws, but would still r

Love the lunchbox! My only thing that could be better would be if the freeze packs could fit inside each other/nest in the freezer to save space, and if the hinges let the box lay flat when open.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Sep 4, 2024
Reviewer name: Mallory S.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Doesn’t latch very well

Doesn’t latch very well, which creates a mess! Concept is cool but the frozen ice pack prevents it from closing, even without the ice pack it doesn’t stay latched.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Mallory, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 19, 2025
Reviewer name: Kim M.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Aug 17, 2021
Reviewer name: Clare
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Lunchbox - Only Needs Flexible Spacing

Love the box - it's so practical with the removable ice pack that fits in the middle and because I can put the tray in the dishwasher. My only wish is that the partitions were a removable as well, in order to chose the size of food you want to pack.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077