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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 151-160 of 999 reviews
May 7, 2021
Reviewer name: Aubrey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this product

This is perfect for my kids’ school lunches. I even plan on using them during the summer. We’ll just make them up in the morning and we can eat it during the day when we get hungry. I got one for each kid and myself. Will be easy to just grab it and take it to the park. It’s not super big but I add an almond milk box and a nut bar and then it’s enough food for one person. I really like the freezer trey that keeps the food cold although I still add an ice pack to the lunch box to keep the drinks cold.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Sep 15, 2021
Reviewer name: Katie Roose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this lunchbox!

We love this lunchbox! We also have the regular kids’ lunchbox and find this one to be easier for our 3-year-old to open independently, which is a plus at preschool mealtime. We also like the bigger compartments of this box! The only very minor downside we’ve found is that the built-in ice pack makes the box sweat a bit but it’s a small price to pay to eliminate the need for an extra ice pack.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 17, 2025
Reviewer name: Christie L.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bentgo flop, hated it.

I did not like this box at all. It was so bulky and heavy. It is very hard to get the ice pack liner separated from the tray. Everything leaks and blends into each side. Crackers got all crumbled on top of the fruit next to it, the divider doesn't do much. I wish I could return it! I am a huge Bentgo fan, but this product was a complete miss. It will live in my cupboard unused. I will keep grabbing my beloved Bentgo snack box wishing it was a little bigger with an ice pack.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Christine L., Thank you for sharing your feedback on the Bentgo Chill Mini Lunch Box. We’re so sorry to hear this design didn’t meet your expectations, especially since you’ve enjoyed our other Bentgo products. The Chill Mini is meant to offer a compact all-in-one option with a cooling feature, but we understand the size, weight, and compartment fit aren’t the right match for everyone. We’d love the chance to troubleshoot the issues you experienced with the ice pack tray and the leaking between compartments, as this shouldn’t be happening. Please reach out to us directly at support@bentgo.com or call us at (714) 668-0300 so we can assist further and explore options to make this right for you. Thank you for being a loyal Bentgo fan and for letting us know how we can improve. Thank you, Jessica Bentgo Customer Support

Mar 3, 2023
Reviewer name: Noel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Meh

The shape seems much bigger at the bottom; it is weird. Folders/notebooks are squeezed at the top, fit fine on the bottom. The elastic drawstring to snug the side pocket came completely detached on 1 out of the 3 I purchased. I hope my seamstress can fix that. The inability to order the bottle I want because it matches the bag + lunchbox purchased without ordering another bottle that I don't is annoying af. Seriously. If my kids didn't like their look and matchy-ness so much, I would've returned them. I certainly won't be recommending or buying again.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from CS

Hi Noel, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 14, 2022
Reviewer name: Hurley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy Customer!

The bag is of great quality and is as pictured. It feels very sturdy and my son is in love with the design. He will be using it when he commences school in September and it is spacious enough for all the materials and supplies he will need to transport.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Dec 15, 2021
Reviewer name: DanielleC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Parents do yourselves a favor - buy it!

This Backpack/lunchbox is perfect! Just the right size to hold plenty of necessities for school/daycare but not so big that toddler's can not carry themselves. AND allows parents to not have to schlep a ton of bags in and out. And the kiddos love the fun prints!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 19, 2022
Reviewer name: Waka Waka
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Useful and easy to use

I love the freezer pack that's included in the box. My kids love these and are so excited that they have been packing their own lunch using these boxes all week. Teachers love them because they don't have to help my 4 year old open a bunch of wrappers and such.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Nov 15, 2021
Reviewer name: KelsF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use, clean, very reliable!

So easy to use, keeps food cold until lunch time, and very easy to clean at the end of the day. I love that the individual compartments stay separate from each other, allowing me to mix crackers and yogurts without worrying that they will spill over.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 28, 2025
Reviewer name: Overnighter
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Tray gets stuck without ice pack

I have many Bentgo Chill products, where I pack lunches the evening before, and pop the ice pack in in the morning. I have found with the mini, without the ice pack underneath to hold the food tray in place, the tray will suction to the lid and the lunchbox cannot be opened. The only solution we have found is to use a spoon to break the suction, which is not the easiest to do. If you pack your lunch in the morning, this shouldn't be an issue for you.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Overnighter, Thank you for sharing your experience with the Bentgo Chill Mini. We appreciate your feedback and understand how frustrating it can be when the tray suctions to the lid without the ice pack in place. This should not be happening, and we’d like the chance to make it right. We’ll be reaching out to you directly, but we’d also love the opportunity to help troubleshoot this with you. Please feel free to contact us at support@bentgo.com or call 714-668-0300 so our team can assist you. We’re here to help ensure your Bentgo works the way you need it to. Thank you, Jessica Bentgo Customer Support

Jul 21, 2022
Reviewer name: TrishaAnn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy kids!

Best investment for my families everyday lunches, even my 4 & 5 year old love to pack their lunches they think it’s so much fun!! Heck even I do!! These backpacks are life with my younger ones so small they are perfect to have lunch and school folders together also the net pocket on side is great for any size water bottle.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077