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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 111-120 of 999 reviews
Dec 17, 2020
Reviewer name: Tzivia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent backpack/lunch bag!

My boys were having trouble remembering to bring home their lunch boxes. I bought the bentgo backpack to help solve that problem and I couldn’t be happier. The backpack is comfortable, has plenty of space for school work, and the lunch bag part fits their bentgo lunch boxes plus an ice pack and extra snacks. We love it!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
May 8, 2021
Reviewer name: Alli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little travel lunchbox

So handy for trips to the park and restaurant visits for my little guy. We even used it to feed my 11 month old lunch on the airplane. My guy loves having choices with the different compartments and I like the detachable ice pack. I’d recommend it to anyone who wants to make their lives easier with a little one on the go.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Apr 29, 2024
Reviewer name: Ann A
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Just enough space

This lunch box is wonderful! There is just enough space for her to have what she wants to take for lunch. I was worried the compartments where to small but they aren’t. The ice pack stays cold for long and haven’t had issues with that. The only issue I have and the only reason I can’t give the five stars is because of the leakage problem. It does not leak out side of the box but if there is liquid in one of the compartments it’s going into the other. I don’t put it in a dishwasher (I don’t have one) it is all hand washed and surprisingly has not yet been dropped. All together I am very happy with this for my kindergartener

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Ann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 19, 2021
Reviewer name: Theresa W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good product. A big big for smaller kids.

Overall we love the back pack. It fits our bento boxes well. I do wish it was a tad bit wider so a drink would fit better with it but I just put a juice box on its side and it seems to go well. Its also a little big for our son whose on the bigger size of his age (4.5 years) but he will grow into it. It fits all his things nicely and we don't have to worry about his box spilling on everything else if he fails to close it properly.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 20, 2021
Reviewer name: Maria91
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beautiful and sturdy!

Awesome lunch box. Super sturdy! My son loves it. The reason I’m only giving it 4 stars is because it’s not deep enough to fit a sandwich. When I pack a sandwich I cut it in half but the halves are still too tall and the sandwich gets squished down. If it were deeper it would be great and be more roomy. Other than that it is an awesome lunch box and would definitely recommend.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Jul 22, 2022
Reviewer name: Amy V.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fine for school lunch

Good product overall. I'm used to more technical gear, which can maintain temperature for extended/predictable amounts of time. However, this does a good enough job for school lunches. The latch can be a little difficult to open/close, even for the adults in the house.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Jun 29, 2023
Reviewer name: Mom of two
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Waste of money

Super expensive yet the construction feels super flimsy like cheap plastic Easter eggs. The pieces have a hard time connecting together. It's possible to latch the box closed even though the cold pack insert and the food tray aren't connected perfectly, which means there is a gap for soft foods like yogurt or applesauce to spill out and make a huge mess. Would never buy again.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from CS

Hi Beryl, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 22, 2025
Reviewer name: Eugenia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best lunch box with ice pack ever

This is the best lunch box ever, previously we used the same but bigger for 2 school years. The quality is top! My son loves it. We live in California and it's too hot sometimes for carrying sandwiches without ice pack. With this box my son has a healthy and fresh lunch every day. I also paid it with the snacks box. They both perfectly fit a bentgo lunch bag!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 16, 2025
Reviewer name: Jordana R
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Cold but hard to open

My son has had this box for a week now and I will say when I pick him up from school inside of his insulated lunch box and not his book bag, it does stay cold. But I downside is that it is much larger and heavier than expected and when the container is closed without the ice pack it is VERY HARD to open and I have to use a fork or knife to pry it open, but with the ice tray opens with no issue. It is also hard to pull the ice tray out at the end of the day.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Jordana R, Thank you for sharing your experience with the Bentgo Chill Mini Lunch Box. We’re glad to hear it’s keeping meals cold for your son, though we’re sorry to hear it feels heavier than expected and that opening and removing the ice tray has been challenging. Here’s a quick tip that may help: when using the lunch box without the ice tray, pressing down gently on the lid before unlatching can make it easier to open. If you’d like, we’d be happy to walk you through more troubleshooting steps or explore a better fit from our collection. Please reach out anytime at support@bentgo.com or 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support

Oct 6, 2021
Reviewer name: Daycare Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A perfect daycare backpack!

This backpack has worked well as a diaper bag for my one year old! She needs a packed lunch for daycare, and her bentgo box fits perfectly in the bottom- with an ice pack! Her teachers always know where to find her things. I can keep her organized, so they aren’t fishing around her bag for her lunchbox. It also leaves plenty of room for bottles and changes of clothes in the top portion. I’m confident this bag will last her I still preschool!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077