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Customer reviews for Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz. for
Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz.
4.3 out of 5 stars
stars
391 ratings391 reviews
  1. 5 stars67% (261)
  2. 4 stars18% (71)
  3. 3 stars3% (13)
  4. 2 stars3% (10)
  5. 1 star9% (36)
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Showing 251-260 of 391 reviews
May 31, 2018
mandibaby02
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This new free and gentle downy fabric softner is great. Im so glad there is finally a softner that has no dyes or fragrance in it that i can use for my babies clothes. It works awesome . My sons clothes come out so soft and static free. I love it. I would definitely recommend to others and buy in future.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 14, 2018
JocelynW
4 out of 5 stars review

Ultra downy free & gentle

[This review was collected as part of a promotion.] I really enjoyed this product! Having a large family I wash clothes so often and have always struggled finding the best fabric condtioner that’s gentle enough to use on my families clothes. My youngest child has very sensitive skin and it's difficult to use just any product. This downy made our clothes soft and The best part is it was odor free.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 29, 2018
mwhood76
5 out of 5 stars review

No frills, top notch softening

[This review was collected as part of a promotion.] Downy Free and Gentle fabric softener is a great product for those that are sensitive to dyes and perfumes. It truly is unscented and dye free, but still provides the same freshness and softening power I've come to expect from my previous use of Downy products. The clothes I used with this product were static free and just as soft as I'd expect from scented Downy softeners.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 21, 2018
RoxiKay
5 out of 5 stars review

Ultra Downy

[This review was collected as part of a promotion.] Ultra Downy free & gentle is a great addition to my laundry. It is free of dyes and perfumes and leaves my clothes and bedding very soft and static free. The fact that it is free of perfumes and softens the bedding makes it perfect for washing my dog's bedding also.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Oct 21, 2025
Albert73
5 out of 5 stars review

Fresh an so clean

This product leaves your clothes so fresh and so smelling.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 4, 2025
javonna
1 out of 5 stars review

Got the wrong item

I didn’t receive the right item you sent me 2 of the same item

Helpful?3TNDFSVY03G317067060246
reply from Downy

We're incredibly sorry to hear that you did not receive what you were expecting with your order, Javonna. Please call Sam's Club to see if there's anything they can do to help. They can be reached at 1-888-746-7726.

Dec 23, 2020
joa4b05
5 out of 5 stars review

This is a great fabric softener. I switched over to this in case my laundry products were contributing to itchy skin, and it seems to have helped. Works really well too.

Review from influenster.com
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May 19, 2018
Rachel952008
5 out of 5 stars review

My new favorite

[This review was collected as part of a promotion.] I can’t handle strong smells so I have to watch what I buy. Most of my family have to watch what we put on our skin. So this softener is perfect for us.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Jul 30, 2016
panache1944
5 out of 5 stars review

Downey STAINS MY WHITES

I prefer to use the liquid fabric softener to the sheets, but I am experiencing the liquid turning everything blue. Is the Free and gentle clear and how does it react to dark colors?

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Nov 14, 2021
GrumpyGuy
2 out of 5 stars review

"Ultra" versions are too concentrated.

When Downy switched to "Ultra" concentrated versions of their softener, the product is too thick and clogs our softener dispenser. Yes, we tried diluting it with water, but it does not dissolve well and still is a problem.

Review from downy.com
Helpful?3TNDFSVY03G317067060246