Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz. for
Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz.
4.3 out of 5 stars
stars
393 ratings393 reviews
  1. 5 stars67% (262)
  2. 4 stars18% (71)
  3. 3 stars4% (14)
  4. 2 stars3% (10)
  5. 1 star9% (36)

Member photos

Sort by |
Showing 251-260 of 393 reviews
May 21, 2018
Reviewer name: littlebitdm
5 out of 5 stars
5 out of 5 stars review

Downy Free & Gentle

[This review was collected as part of a promotion.] Wanted to try something different in fabric softner's. I have alway's liked Downy, but sometimes the scent would bother me. I loved this product. Same great softness you expect from Downy, just not the heavy fragrance...

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 16, 2018
Reviewer name: Jmurray3629
5 out of 5 stars
5 out of 5 stars review

Great for allergy/asthma suffers

[This review was collected as part of a promotion.] My family is really sensitive to smells and chemicals. This works so well for us. It has so smells which is a major plus with our asthma and especially my allergies. It is gentle on our clothes and makes them super soft.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Mar 27, 2025
Reviewer name: valerieh93_2050
5 out of 5 stars
5 out of 5 stars review

Best fabric softener

This is my go-to fabric softener. I have sensitive skin so having stuff with scent on it causes breakouts for me. So seeing that downy made an unscented one was a big game changer for me. I love that it is a good value for what you get. And I love how my skin doesn't break out and I don't have to go without fabric softener and have stiff clothes.

Review from influenster.com
Helpful?3TNDFSVY03G317067060246
May 18, 2018
Reviewer name: rspychalla
5 out of 5 stars
5 out of 5 stars review

Ultra Downy Free and Gentle

[This review was collected as part of a promotion.] I think that Ultra Downy Free & Gentle is a great product. It fits very well with the rest of their line of fabric softeners. I don't personally have to use a fragrance and dye-free product but for those that do, I would certainly this product.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Oct 21, 2025
Reviewer name: Albert73
5 out of 5 stars
5 out of 5 stars review

Fresh an so clean

This product leaves your clothes so fresh and so smelling.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 7, 2025
Reviewer name: Unzufrieden
1 out of 5 stars
1 out of 5 stars review

I AM DONE!!!

I've used Downy April Fresh for decades, then Free

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 4, 2025
Reviewer name: javonna
1 out of 5 stars
1 out of 5 stars review

Got the wrong item

I didn't receive the right item you sent me 2 of the same item

Helpful?3TNDFSVY03G317067060246
reply from Downy

We're incredibly sorry to hear that you did not receive what you were expecting with your order, Javonna. Please call Sam's Club to see if there's anything they can do to help. They can be reached at 1-888-746-7726.

May 29, 2018
Reviewer name: Cpontes
5 out of 5 stars
5 out of 5 stars review

Love this product

[This review was collected as part of a promotion.] I just had a newborn and I’ve been looking for a fabric softener that i could use in his clothes, as well as mine. This leaves our clothes soft and smelling great.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 20, 2018
Reviewer name: Splinter31
5 out of 5 stars
5 out of 5 stars review

Downy free & gentle

[This review was collected as part of a promotion.] No heavy fragrance. Clothes feel amazingly soft. Super easy to use. Wonderful product for anyone with allergies or very sensitive skin such as myself. Definitely will purchase again

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 18, 2010
Reviewer name: Cindy
5 out of 5 stars
5 out of 5 stars review

The most fragrant and soft fabric softener

Downy is the most fragrant and soft softener sheet I have ever used. I love to use it for my sheets especially. It makes me sleep so good a night. It almost feels as if it boosts the sheet content by 100 points!

Review from downy.com
Helpful?3TNDFSVY03G317067060246