I bought these pillows before... they were luxurious, soft and fluffy... now they are hard and feel cheap. I don't recommend these at all and pillows aren't really a thing you return so I'm stuck with them

I have never had a bad experience with these pillows. However, this last purchase of pillows was horrible. They seams came apart, the filling came out, and the ones that didn't have that issue clumped up. This was all within a few months time.

I bought a set of these a few years back and love them. Bought another set recently and they are so overstuffed I couldn?t sleep on them. I returned them. Bummer! ?

I bout these nit even 2 months ago and they are already flattening and fir some odd reason the pillow filling is going to one angle which makes the pillows triangled no matter what I do it’s just a list cause. Bought more pillows NOT from Sam’s.

I have bought these in the past and i liked them but the last ones i bought are not of the same quality but just as expensive. They lose their shape real fast and are flat.

I have stayed in over 100 hotels. This is definitely not a hotel pillow. Its almost useless unless you sleep on your side.. or you like sleeping with your neck bent at a 60 degree angle.

I've been buying these for the past 10 years and the last 2 purchases were different. They don't even last 3 months. Thet used to be firm. Not worth the price. Looking elsewhere.

These used to be great and last for years. But I've been 3 sets in the last 2 years. These are not as good of quality as they were 4 to 5 years ago. They go flat fast. Cannot recommend them anymore. They are like Walmart pillows. Such a shame.

Bought these pillows for years and loved them. They were of great quality, lasted so long (literally 12+ months)! I just bought new ones a month ago, and they’re already flat/lost support and need to be replaced. Very disappointed.

The Hotel Luxury Reserve Collection had a smooth soft cover.These Hotel Premier Collection have a rough cover that can be felt through a pillow case.Dont know why the changes were made to a previously great pillow.