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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars6,756 ratings2,366 reviews
  1. 5 stars69% (4,676)
  2. 4 stars12% (811)
  3. 3 stars8% (510)
  4. 2 stars4% (283)
  5. 1 star7% (476)

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Showing 2,151-2,160 of 2,366 reviews
Aug 4, 2021
Sabrina
2 out of 5 stars review

Do not recommend

After using these pillows for several months, they are flat and hard as a rock. I will never purchase them again.

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Jan 20, 2021
Andrea
1 out of 5 stars review

AWFUL

We've had these less than a week, they're already going flat. One has a rip up the entire side. They're absolute junk. Dont waste your money.

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reply from Supplier Response

Andrea-- We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Mar 5, 2022
CMont
1 out of 5 stars review

Not comfortable at all. Stiff and too big.

I saw all the reviews on here and decided to give these a try but they’re awful. Super still, too big and all around uncomfortable. Might be good for a back sleeper but definitely not a side sleeper. Waste of money.

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Mar 13, 2020
Robin journey
1 out of 5 stars review

Change in density

These were my go to pillows for years. I recently ordered 2 sets and 3/4 pillows were flat. One had the amount of stuffing equal to previous orders. Will be looking elsewhere - encourage you to do the same.

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Aug 8, 2022
Paul
1 out of 5 stars review

NOT THE SAME PILLOWS ANYMORE!!

I've been buying these for the past 10 years and the last 2 purchases were different. They don't even last 3 months. Thet used to be firm. Not worth the price. Looking elsewhere.

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Feb 27, 2019
Pman
1 out of 5 stars review

Not as good as the previous Hotel Luxury Reserve C

The Hotel Luxury Reserve Collection had a smooth soft cover.These Hotel Premier Collection have a rough cover that can be felt through a pillow case.Dont know why the changes were made to a previously great pillow.

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May 9, 2024
Speezo
3 out of 5 stars review

Disappointed

I bought these pillows before... they were luxurious, soft and fluffy... now they are hard and feel cheap. I don't recommend these at all and pillows aren't really a thing you return so I'm stuck with them

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Mar 7, 2022
Marcansk
2 out of 5 stars review

Changed the firmness of pillow

The company has changed the firmness of this pillow. When you lay your head on the pillow it sinks all the way to the bed. (I am not a large person) The company has reduced the filling therefore no support is given to head and neck.

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Apr 13, 2023
dale56
1 out of 5 stars review

No quality!!

I have bought these in the past and i liked them but the last ones i bought are not of the same quality but just as expensive. They lose their shape real fast and are flat.

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Nov 30, 2019
Tricia
2 out of 5 stars review

Not like they used to be

I have bought these pillows for years and they were great. Last ones I bought went flat very quickly. I washed them to refluff them like I always have before, one doubles in heighth and the other went flat can’t use either one. Very disappointed

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