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Customer reviews for Gateway Desktop Computer & 27" QHD Monitor Bundle | Intel i5 Processor | 16GB RAM | 512GB SSD | Wireless Mouse & Keyboard Included | 2-Year Limited Warranty for
Gateway Desktop Computer & 27" QHD Monitor Bundle | Intel i5 Processor | 16GB RAM | 512GB SSD | Wireless Mouse & Keyboard Included | 2-Year Limited Warranty
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Showing 1-10 of 17 reviews
Oct 1, 2025
DB
5 out of 5 stars review

Verified Purchase

Great resolution on monitor, love the small tower

The monitor picture is incredible. Its so clear with this resolution being higher then 1080P HD. Its fast, and has plenty of RAM for all tasks with a good amount of storage. I love the smaller tower - i actually put it on my desk top rather then on the floor because of the size. The wireless keyboard and mouse were a nice touch. overall im pretty impressed

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Jan 16, 2026
Charlie67467
5 out of 5 stars review

Verified Purchase

So far so good

No problems setting it up, got programs load, files transferred. Has always there are always issues, things are different then the old one. My old one was probably close to 10 years old.

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Dec 17, 2025
Ricardo
5 out of 5 stars review

Verified Purchase

Just want I wanted at my price point.

Fast enough for our use. The 27” monitor looks great and the small computer is easy to move out of the way. 16 gb of RAM and a 512 gb SSD are more than adequate for our needs. The price was very reasonable as well at $650

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Nov 25, 2025
Phoenixnflight
5 out of 5 stars review

Great buy!

If you’re looking for a no-frills but powerful desktop setup that includes a really good monitor, this bundle is pretty much exactly what I hoped for. It’s not high-end gaming hardware, but for work, media, and everyday use, it’s fast, solid, and looks good. For the price and convenience of a monitor and tower together, I think it’s a really smart buy.

Review from GatewayUSA.com
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Apr 13, 2026
Anonymous
4 out of 5 stars review

Verified Purchase

Nice machine, backup monitor.

Hate McAfee and Norton. Have my own antiviral software.

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Apr 26, 2026
anonymous
3 out of 5 stars review

No Speakers Included

I ordered this PC for my pastor not realizing it didn’t come with any speakers. To be honest I didn’t even think about audio because the last PC’s I’ve bought have all been laptops, tablets or AIO’s that had speakers and I just didn’t think about that. I wish Gateway would send a Bluetooth sound bar to everyone who has purchased this PC. Other than that the PC is fast, screen size and resolution is great and mouse and keyboard are good and it has lots of ports to plug devices into. Last Gateway I purchased was a 386 boat anchor with speakers included and the box was a cool spotted cow look.

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reply from Gateway Team

Hello,<br /><br />Thank you for the product review, your feedback is important to us as it helps us improve our products accordingly to meet the user&#39;s needs. If you require any additional help with our products or have any questions, please reach out to us via chat at www.gatewayusa.com, by phone at &#43;1 (877) 777 6378 or email us at support&#64;gatewayusa.com. Our agents will assist you.<br /><br />Best regards,

Mar 26, 2026
Glen B
2 out of 5 stars review

Verified Purchase

Lacking features.

Couldn't get the bluetooth keyboard or mouse to work - using my old wired ones, instead. some other little issues. No real instructions included. Bluetooth does connect to my phone, though.

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reply from Gateway Team

Hello,<br /><br />We sincerely apologize for the inconvenience. Please reach out to us via chat on www.gatewayusa.com, by phone at &#43;1 (877) 777-0649 or email us at support&#64;gatewayusa.com. Our agents will assist you.<br /><br />Best regards,

Jun 22, 2026
anonymous
2 out of 5 stars review

Weird display Scree.

Pictures online show a monitor that looks like it's totally vertical. The monitor, when assembled on the stand has a VERY noticeable forward LEAN! No way to adjust.

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reply from Gateway Team

Hello,<br /><br />We sincerely apologize for the trouble you are experiencing with your monitor. The stand included with the GWDC5H27Q58-BK is fully adjustable, though it may feel a bit stiff during the first use. It will become much smoother to adjust once it has been broken in. For safety and ease, we recommend having a second person hold down the base of the monitor while you adjust it the first couple of times.<br /><br />If you require additional assistance, please reach out to us via chat at www.gatewayusa.com, by phone at &#43;1 (877) 777-0649, or via email at support&#64;gatewayusa.com. Our agents will be glad to help.<br /><br />Best regards,

Apr 17, 2026
Michael
2 out of 5 stars review

Everything was ok until I received an email with a you tube attachment. Low and behold, there was no sound. After several phone calls and having to deal with an AI assistant, I learned that there are no speakers included. At the very least, the ad should let the customer know that there are no speakers. Especially for the less tech friendly. (like me)

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reply from Gateway Team

Hello,<br /><br />Our sincerest apologies for the inconvenience. Your feedback is important to us, as it helps us improve our products and customer service accordingly to meet the user&#39;s needs. We apologize the GWDC5H27Q58-BK did not perform as required. For additional support, feel free to contact us via chat on www.gatewayusa.com, by phone at &#43;1 (877) 777-0649 or email us at support&#64;gatewayusa.com. Our agents will gladly assist you<br /><br />Best regards,

Nov 21, 2025
JAMIE
1 out of 5 stars review

Need audio output

Great screen clarity but no sound! We just received this computer and it started up great, wonderful graphics, but no sound whatsoever. There seems to be a Realtek Audio Console showing in the apps but when clicking on the volume in the task bar, says no audio device installed. I tried to connect with my bluetooth phone, tablet, UBS-C tablet, but no luck. I cannot find support on Gateway other than links to Youtubes that provide no information for this type of problem. I will likely be returning it as I can't find any way to connect with sound. Very disappointed, looks like a great machine otherwise.

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reply from Gateway Team

Hello,<br /><br />Our sincerest apologies for the inconvenience, please reach out to us via chat on www.gatewayusa.com, by phone at 1-877-777-0649 or email us at support&#64;gatewayusa.com. Our agents will assist you.