The mattress is very well constructed and high quality. The smell these type of mattresses usually have was not an issue with this mattress, extremely low odor! The issue I had was that it was too firm for me. I was given very responsive Customer Service and GhostBed truly follows through with their 101 night trial. I want to make sure you understand the policy requires 30 night minimum to give your body time to adjust, and the mattress time to soften fully. I was still uncomfortable after the 30 days. GhostBed sent a mattress topper to help, but it still was not enough. GhostBed worked with me and offered the full refund or the option to swap for a different model. I chose to swap for the Nature's Sleep GhostBed Performance! It is a hybrid, just like the 3D Matrix. Very plush and much better for someone with the back, hip and arthritis issues I have. Just waiting for the donation company to come pick up the other mattress. Very happy with the Customer Service I received. Be aware that the 101 night trial only applies to the original mattress purchased, not to the one you swap for, if you go that route.

We bought this bed a few weeks ago with the adjustable base. Shipping was fast and assembly was easy! Just screw the legs into the base and you’re done. The mattress is definitely a medium firm. I’d prefer something a little softer but it’s comfortable. My husband is so happy with the purchase. He was hesitant at first. We sleep so well and the adjustable base was a must! Customer service is excellent.. as is the return/trial policy.

I sleep in one position all night and the bed builds up so much heat. I am constantly waking up throughout the night because I'm so hot and have to move around the mattress to a cooler spot. I just want to sleep through a full night. I haven't been able to get one good night's sleep with this mattress. It is cool to the touch, as long as your not touching it in the same spot for more than 5 minutes i would have returned after the first night, but they hold your money hostage for 30 days before you can return it. The moment I'm able to, I'm sending this back. I even bought the ghost sheets because I wanted to make sure it wasn't the sheets making the bed so hot. I am completely dissatisfied with everything I received from ghostbed.

Our new mattress has exceeding our expectations! We purchased the Luxe mattress because it had the cooling qualities and we liked that at 13” thick, it was the thickest of the competitors. It’s the perfect firmness for us too! Shipping was fast and we noticed no extreme chemical smells. No complaints whatsoever!!

I have only had the bed for a little over 3 weeks. Im waiting for the 30 days to give my full review. Although it is a nice mattress, it's a little soft for me. I will write a longer review after the 30 days and if I decide to send it back for a refund or a firmer model.

I like the mattress with the exception of the edges, when sitting on the edge of the bed it droops and I find myself it having to readjust myself so I won't slide off the bed. Also the material on the top of the mattress pucker's up. It is really hard in the middle of the mattress.

This is the most wonderful purchase I have ever made in my life and I am almost 50! I have had back surgery, knee surgery, and have fibromyalgia. I slept. The first night and every night since. I have suffered nights of insomnia my whole life. I have gone a month now with none. Thank you ghost bed!

The most comfortable bed ever! I'm 86 yrs. Old with severe arthritis and this bed is a blessing. Don't want to get out of it as it makes sleeping and just being in bed a pleasure. The foot and head positions are wonderful with the massage is perfect for watching T.V. Or reading. I am in love with this bed!!! R. A.

My husband ordered the luxe after reading about it on line. I was skeptical and wasn't excited about the price of the mattress. However, we both really, really love it. The mattress is firm (not hard) but cushions and supports the whole body. It's a comfortable and supportive mattress. I've really had consistent good sleep. It's not bouncy so I don't notice when my husband gets out of bed, which is great for someone like me who tends to be a light sleeper. The description of the mattress is accurate. I would definitely recommend this mattress and happy my husband ordered it.

After 13 years on a TempurPedic that my wife and I absolutely loved we finally had to part ways. It had just broken down too much that I was waking up in pain every morning over the last year or so. We shopped around and found a TempurPedic we liked but 4 kids later after the first purchase we couldn’t bring ourselves to shell out $4k+ for what we wanted. So, the search began for something we could afford. I think I watched every mattress comparison video on YouTube. I kept coming across the ghostbed Luxe. It seemed to be exactly what I wanted. A little on firm side, but not too much, with a little help staying cool. So we pulled the trigger and got it. It’s been a few weeks now and I love it. The cooling affect isn’t quite as powerful as I had hoped but it’s still cooler what what we had, and the support is literally perfect for me. I prefer sleeping on my back, but because I snore that way, I often end up on my side. This bed is slightly more comfortable for me on my back than on my side, but still very comfortable either way. I’m sleeping much better now that I’ve adjusted to it and my back and shoulder pain has been reduced by about 80%!!! Worth it!! Set up was easy and the Off-gassing was minimal to nill. I was quite impressed with that because it took a good 2 weeks for the old TempurPedic to stop giving me headaches. My only word of caution is that the silky “ice” layer on top is so slick my sheets slide around more than I’d like. I had to buy sheet straps because they were coming off every night. But now that I’ve got the straps in place I’m good to go and the slippery surface isn’t bothering me. Probably like a new pair of shoes, there’s still a break in phase but I feel like we’re getting through that and I’m very happy. The real test will be to see how the bed holds up over time. The 25 year warranty gave me the confidence to go for it and I’m glad I did. If it doesn’t last at least as long as the TempurPedic, I’ll be counting on Ghost to make it right, and I’m sure they will. For now... sweet, happy, comfy dreams!