The buying process was nice. The bed is made very well, but it doesn't give at all. It is way too firm. I did a lot of research before I bought this bed. The first night that I slept on it was terrible. After about two weeks of sleeping on this bed, my back pain has gotten much worse. I also did not have neck pain prior to using this bed, but now I do. The box was quite damaged when we received it, but nothing was damaged internally. Unboxing the bed was fun and it was amazing that a king size bed could fit in such a small box. The company has been very friendly throughout the process. I like the company, but unfortunately this is not the bed for my wife an I.

I spent several weeks researching many mattress companies and the various style mattresses they offered. After many reviews and making a checklist of what was important to my husband and myself I chose the Ghostbed flex. It shipped to my house quickly, we set it up easily (me and my 13 yo son), and we were able to sleep on it the first night. It was GREAT! My husband and I love it, it is the perfect blend of comfort and support. We are getting the best sleep ever and no more waking up with back pain and having to crack it every morning to function. Best decision ever, just ordered two pillows and can't wait to try them as well

This bed with the adjustable base actually helped a lot with my gastritis and my girlfriend with her back problems. Great bed. Would recommend!

Having a low back injury I don’t sleep that great. I’m now falling asleep faster and toss, turn a lot less.

I purchased the flex using katupult. Which makes it a easy way to purchase. The bed arrived a few days later after my order. Unpacked it and let it air out some on my bed frame. It was a little firmer than I wanted it to be but after breaking it in it's worth every penny. I've slept great on it every night since I bought it.

This is the best mattress I have ever slept on! Made to fit any kind of sleeper, and I am so happy with it! Will definitely recommend to friends!

I was skeptical at first but after sleeping on this bed for a month, it is definitely the best purchase I've ever made. The first night I had it I was already impressed. I would recommend this bed to anyone!

So glad they are online and ship fast since our state was on shut down. Enjoying the perfect balance of firmness and support this mattress gives.

A little more firm than I expected or wanted. Close enough I’m not going to bother fighting the return process, but not up to the high bar I’d expected.

This is an amazing mattress. I noticed the difference in the first night. I am so glad I made the switch from big box store mattresses to the GhostBed.