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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Showing 71-80 of 2,756 reviews
Jul 9, 2019
deniseleahart
5 out of 5 stars review

Verified Purchase

So clean, fresh and restored

I don't actually own this carpet cleaner but I did witness first hand how amazing it is. The carpet in my living/den area is about 6 years old and still in pretty good shape but I was having a big get-together at my home and wanted my carpet to look nice and fresh and a friend came to the rescue with this incredible machine and the Deep Clean solution. WOW! What a difference it made! I keep a clean home but I was shocked to see how much dirt and grime that was sucked up! I've always used Hoover vacuums and know how well made and dependable the products but I've never owned a carpet cleaner, I'm convinced that I need one in my home!

Review from Hoover
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Dec 28, 2019
ADTT
1 out of 5 stars review

Verified Purchase

Brushes stop spinning

I just took this out of the box and assembled it. When I step on the handle release the brushes spin for about 4 seconds and then stop. When this happens the WASH/DRY lights start simultaneously flashing. I have looked in the manual, online, and tried calling the 1800 number (they are closed today, on Saturday, the day most people clean and would need the most assistance in case something goes wrong) and have not found a solution. This is extremely frustrating as I just took it out of the box!

Review from Hoover
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reply from hooverpwr

Hi ADTT, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. At Hoover we are always striving to improve our consumers' experience with our products and what you have experienced does not seem to be normal operation for this product. We would love to have the opportunity to speak with you further on how we could improve your experience. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 215826094. Thanks, Hayley - Hoover Team

Sep 26, 2019
DB21
5 out of 5 stars review

Verified Purchase

Best Carpet cleaner ever!

I had recently tossed out my old Scrubber, I had duct taped the attachment hoses to the machine because parts were broken which made it a real pain to use. I saw the infomercial for the Hoover SmartWash on a Sunday a week and a half ago, ordered one on Monday. It came in just a few days and I was so excited to use it. I started with a large living room, which would normally use at least 3 tanks of fresh water with mixing the detergent in the tank. This new machine is amazing. It is so easy to use, and uses so little water. This machine cleans better than any other carpet scrubber than I have ever owned, and I've had several. It seriously only used a little over a tank of water and brought back life to a very old carpet. It brought up the fibers that have been crushed for years from furniture. The brushes have longer bristles that really get deap into the carpet. I am so impressed that I told two of my coworkers about it, and they both have ordered one. You will not be disappointed with this. I cannot wait to clean my other two rooms this weekend. I have 2 big dogs and 2 cats in the house, so there is always something to clean up. I plan on using this for all the smaller messes that come up because it is really lightweight and easy to use. The clean up is so easy because all the parts come off, you rinse brushes and it looks brand new. Just be careful not to pull to hard when cleaning and detaching the part to get to the brushes, I did and I thought I broke it the first day, but I found the spring and I fixed it. I am so glad I ordered this scrubber and it is worth every penny.

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Oct 31, 2019
Torilynn1989
5 out of 5 stars review

Verified Purchase

Very impressed

I recently bought the Hoover smart wash carpet cleaner and I'm very impressed by its performance! The carpet in my house was supposedly cleaned before I moved in but always had a dingy look and smell to it, after several spills on it from my kids, I decided to buy a carpet cleaner and I've never seen this carpet so clean! Its easily 2 shades lighter than it was and no more bad smell.

Review from Hoover
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Mar 28, 2020
Jessyca
5 out of 5 stars review

Verified Purchase

Easy to not only use but clean the machine when ur done

I bought this about a month ago. It arrived quickly. Once it was here I was excited to use it. It was easy to assemble. And easy to use. So much better then those bulky ones u rent. It's so easy u want to use it u may even offer to clean rugs for friends and family. The smart wash takes the guess work out of how much cleaner to add just fill the soap tank n the machine does it for you.. it's just like vacuuming. It's amazing watching it lift the dirt from your rugs. And the dry only option sucks hours out of the dry time no more waiting all day b4 your floors are dry and family can get back to living. The attachments have been great for accidents while potty training our nee puppy a well for any spills. From the little ones especially in these times where where everyone is home more then ever.. definitely worth the investment

Review from Hoover
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May 24, 2021
Vicki
5 out of 5 stars review

Verified Purchase

Love these machines!

I have a Hoover cleaner that is 21 years old and still works great. I decided to get this one as I am getting older and this seemed easier. I am so glad I did! I love this machine! Yesterday we bought a rewind vacuum! Love that too! You can't go wrong with either of these machines.

Review from Hoover
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Dec 21, 2019
Paul3856
5 out of 5 stars review

Verified Purchase

Easy to use

We always got pro's to clean our rugs and never trusted on how clean there equipment is with cleaning other people's carpets. Think about it yuk. We did our homework on different products and Hoover was the Best. We got this thing and couldn't believe the job it did and how EASY IT IS TO USE,and how quick and easy to set up. Love this Machine. Now I'm the Pro. Just kidding. Thanks Hoover.

Review from Hoover
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Dec 28, 2018
mkl4243
3 out of 5 stars review

Verified Purchase

great new features however lacking....

The new features like being able to open and remove the brushes for cleaning / rinsing is nice. However the wet/dry feature doesn't work well. I purchased this due to the great reviews regarding the dry feature. The drying doesn't work that well and the carpet is still fairly wet. I believe my shopvac has more suction. It would be nice to have some control on areas that require more shampoo. You'll have to pre treat.

Review from Hoover
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reply from hooverpwr

Hi mkl4243, Thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. Here's a helpful tip: for full suction, it's important that the Dirty Water Tank is properly secured before cleaning. When your cleaning is complete and you want to reduce the dry time, press the Dry Only button. The Dry Only mode will extract remaining water from your carpet. Continue in this mode until little water is visibly passing through the nozzle. For helpful tip please email Hoovercommunity@ttifloorcare.com. Thanks, Allison-Hoover Team

Jul 4, 2019
The Wiz
5 out of 5 stars review

Verified Purchase

This machine has all the features you nead

I brought this Hoover about a month ago I liked the 5 easy payment plan The machine is the Best rug shampoo hands down So easy to use and the name is perfect SMART WASH. it's like from the future Just pour the cleaning solution in one tank no measuring and the water in the other tank. And just turn it on No buttons to to push on move it like you were using a vacuum Forward releasing the correct amount of solution and water and pull it back and watch all dirty warter being sucked in to the dirty tank The carpet dries in less then a half hour Your carpets will look and smell me And clean up is a breeze Thank you Hoover

Review from Hoover
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Jan 15, 2019
paulinwi
5 out of 5 stars review

Verified Purchase

The best carpet washer I've ever used

I have begun to look for carpets to clean because I so enjoy using my Smartwash+ carpet cleaner. It is so nice to not have to go to a store to rent a carpet cleaner that is 3 times heavier and does not clean as well as the Smartwash+ does. It is so nice to not have to mix the detergent with water each time the fresh water is filled. That's a super feature of this cleaner. I cannot tell you how pleased I am with the results but a bit appalled at the dirt coming out of what I thought was moderately dirty carpet. As an example, I have a rug in front of my door that I had given up on getting clean. After a few passes with the Smartwash I could see a visible difference two other cleaners failed to deliver. This cleaner is so far ahead of the competition, they would do well to copy the Smartwash+ features. I've recommended this cleaner to all my friends and relatives.

Review from Hoover
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