Skip to Main Content
Sams Club
Sams Club
Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
Write a review

Customer photos

Sort by |
Showing 771-780 of 2,756 reviews
Oct 29, 2025
Sarah
5 out of 5 stars review

Verified Purchase

Easy-to-use

Works great, love it.

Helpful?6HV0BQRYPLC916860058970
Oct 20, 2025
Al M
5 out of 5 stars review

Verified Purchase

Used it worked like a dream would recommend highly

Works great 👍

Helpful?6HV0BQRYPLC916860058970
Mar 29, 2026
Beamrgurl
3 out of 5 stars review

Loud revving down

I got mine as a gift March 2022 and 4 years later mine is telling me its had enough. I only use on 1 area rug and once a year on my mother in laws carpets. Last time I used it I noticed it making a loud noise. I do have a puppy and she missed her pee pad and got some on the area rug, so I decided to shampoo it, noticed it didnt sound normal. I turned it off and it was revying down loud and long and it really sounds like its going to die on me. Its never made this sound before. I really do love my shampooer but am disappointed

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you via email to gather more information and further assist with a resolution. Please check your inbox (and spam/junk folder) and respond at your convenience. ~ Warm Regards, The Hoover Team

Mar 28, 2026
DebElle
1 out of 5 stars review

The 2nd Smartwash+ That Broke On Me

This is the second SmartWash I have owned. I have one carpet in my entire hone, an 8x12 rug in the living room,so it's not like the cleaner gets a lot of use. Anyway, the first cleaner lasted a year, this one lasted 4 uses before the nozzle in front of the machine broke. Same as last time: I now have 2 broken springs and 1 plastic nub in my hand and a carpet cleaner that no longer works. Again!!.What a waste of money!!

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you via email to gather more information and further assist with a resolution. Please check your inbox (and spam/junk folder) and respond at your convenience. ~ Warm Regards, The Hoover Team

Apr 6, 2026
The Hoover guy
5 out of 5 stars review

Great Shampooer

[This review was collected as part of a promotion.] This Little guy is light weight it's the best shampooer you can buy. The only thing i don't like it does such a good job I'm doing everyone's carpet with it..Why can't they find this model its great

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!

Feb 11, 2020
50Anne
5 out of 5 stars review

Verified Purchase

Great Customer Service!!!

Had problems with this unit. Contacted by Customer Service and the problem was resolved completely! Love the machine, so easy to use & with great results on cream carpeting (with a new puppy)

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Mar 28, 2020
Charming
5 out of 5 stars review

Verified Purchase

Powerful but gentle on your carpet !

It is powerful in ways that it extracts the dirt left behind by your vacuum . When I thought by powerful vacuum got the job done was I surprised to see what it left . Now I have a clean fresh carpet that is like new ,

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
May 7, 2020
GailT62
5 out of 5 stars review

Verified Purchase

Great Machine

I bought this machine because my old machine wasn't doing the job I expected from a much more expensive one I had. The Hoover not only cleans better and removes the stains but it dries the rug as you use it!

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Aug 18, 2019
Wilderboers
5 out of 5 stars review

Verified Purchase

Expectations surpassed!

We purchased this about a month ago and were blown away at how clean it got our carpets got and how dry they were after use. With 2 dogs and 2 small children I wasn't expecting to get all the staining out but it did! I highly recommend it!

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Aug 4, 2019
Amy8388
5 out of 5 stars review

Verified Purchase

Simply amazing!!!

I have been renting carpet cleaners for years and I should have turned to Hoover years ago. It was so easy to clean and the machine it self is a dream. I don't have pets but think the Hoover 'pet' appliances are superior.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970