I bought mine bout 6 mths ago I use it monthly I love lovelove this carpet cleaner it's so so easy to use and it really is just like vacuuming. I even use it on my couch and makes it look like brand new. U wont b disappointed by this machine it's the best! And love the monthly payments it was the reason y I could buy

I owned the Rug Doctor and sold it because I got the new Hoover Smart Wash. The Hoover Smart Wash extracted more water than the Rug Doctor making it dry much faster. The easy clean feature is awesome. Front head comes off so easy to flush clean water through it and beater bars detach so they are also easy to clean. Hoover has stepped up their goal and made a much better Rug Shampooer than before. Love it!

This product works really well for a rug scrubber (e.g. not a steam cleaner). I especially love the automatic dry feature when pulling backwards. Cleaner last a long time as well. Make sure you protest really dirty areas with Resolve or similar pre- treat product.

I purchased this a few weeks ago. I am a caregiver for my almost 99 year old father. I do have help who come in. I also have a very old cat and dog. Between my father. Caregivers who spill coffee an coke. 21 year old cat who is sick often. Very rarely ~ but, naturally last week my dog was also sick. Thank goodness I purchased this and don't have the exorbitant carpet cleaning service! I love this machine!

My cleaner arrived today. I cleaned my bedroom and hallway. I was pleasantly surprised how light by sturdy the machine is. My favorite feature is the drying mode. After the normal push/pull - wash dry (which is great) i went over the entire carpet a second time on the dry only mode. My carpet is much more dry than when professional cleaners come to my home.

I recently bought the Hoover smart wash carpet cleaner and I'm very impressed by its performance! The carpet in my house was supposedly cleaned before I moved in but always had a dingy look and smell to it, after several spills on it from my kids, I decided to buy a carpet cleaner and I've never seen this carpet so clean! Its easily 2 shades lighter than it was and no more bad smell.

I have owned 4 different Hoover carpet cleaners and I have to say this one is definitely the best. It cleans very well and sucks up the water quickly. I have owned it for 6 mos and never had a problem with it, until today. I went to use it today and the little rubber stopper thing at the bottom of the clean tank popped off and water started pouring out of the machine. But I am going to have it repaired, because I really do like this machine

A gew months ago I began having problems with this unit I purchased and did not own for long. Cierra Pfister from the Hoover Community reached out to me regarding my concerns and was absolutely wonderful! They replaced my unit within weeks and this one is working great! That fact that this company treats their customers this well is enough reason to continue using them!

Ordered this through FB while in a sling due to shoulder surgery. My neighbor needed a shampoo machine after his tenant family with retriever moved out. Offered him the new one if he would put it together for me. Neighbor reported excellent results. I'm out of my sling but still not allowed to use my right arm/shoulder which is my dominant side. Couldn't wait any longer because my 14 year old poodle mix had been ill and there were multiple spots that I couldn't clean well with my left hand. So- I just finished my carpets and I am so pleased with this machine. All of the complaints I've had with the earlier models are resolved. Having the ability to control the clean and dry cycles is terrific. Less moisture when I have a spot to clean. The separate solution bin is terrific. Used to have to remix each time I ran out of water with the old machines. So simple to clean out the hair in the beater brushes and suction! Saved me at least 20 minutes; used to take that long using a steak knife to clean out the other one. I was able to easily maneuver and lift the machine with my non dominant arm. My carpet is clean and I haven't harmed my shoulder. Could not be happier! My three dogs and I thank you for getting it right this time.

This unit replaced my first Hoover carpet cleaner purchased in 1996 that lasted until July 30, 2018. The motor burned out. That unit's brushes rotated using air from the vacuum motor which did not work so well as it aged. This unit has direct drive brushes which is a big improvement!