I bought this a few weeks ago and we cleaned our carpets right away. I've used it 3 other times since and have had a number of pieces break already including the solution cap and some of the pieces off the bottom cover. My husband and I have both tried to call customer service a dozen times and sat on hold for way too long and we still haven't spoken to anyone!

Hoover never seems to disappoint with their products at all. I absolutely love my carpet cleaner. I do deep cleaning every spring and fall and it gets my carpets very nice and clean. I've used it a few times for accidental spills and cleans right up. I love my Hoover and recommend them to all my friends and family.

I bought this about a month ago and have already used it to clean my living room carpet. We have had a litter of puppies for the last few weeks and our house smelled like a hamster cage. Cleaning the carpet with my new Hoover not only eliminated the pet odors but revived a lifeless carpet.

I purchased this carpet cleaner back in June of 2020. Today while cleaning up a spill, the machine started making a load squealing noise and the brushes where no longer turning. I assume there is a belt that must be slipping. I got some pretty good use out of it, but I didn't expect it to break this soon.

I had a very large and clunky carpet cleaning machine that I used for years and I hated it! When I moved about 6 months ago most of the floors were hardwood with carpet in the bedrooms. I through out that old machine and took a chance on this Hoover SmartWash unit. I LOVE IT! Easy to use and it does a fantastic job!

The Hoover smart wash worked extremely well I take care of my parents Ages 88 and 93 my mom has dementia and has a hard time making it to the restroom And my dad can't seem to get the food in his mouth for some reason The carpets in the house were absolutely destroyed with black trails from bedrooms to bathrooms I am 55 yrs old I am waiting for a hip replacement so Mobility is very limited and walking with a cane I Purchased the cleaner after seeing a commercial For the Hoover smart wash so I bought one it worked absolutely fantastic I did the entire house 2000 ft² Hopping on one leg and holding on to the machine to stand up Did it with no problem and it dried pretty fast also One of them is almost white the other is Dark rust colored Both of them look like somebody Ran the whole muddy football team through themAnd now the carpet looks new Very happy with the machine

It came with a nice sized scratch on it and it takes a quite a long time to dry but other than those couple flaws I think it is a good buy and definitely does the trick. I have a seven year old daughter who spills and a french bulldog that has accidents in the house from time to time and it cleans those messes well.

This is the easiest carpet cleaner I've ever owned and the carpet came out better than I could have imagined. Love that the machine is clear so you can see exactly what it's doing. Hats off to Hoover for a truly great product that lives up to what they promised. Every homeowner with carpeting need to purchase one. Belive me you won't be disappointed.

My Smartwash removed the dirt just as effectively as in the videos! The cleaning solution has a nice scent. I really like that you can see where excess moisture is in the carpet while in the dry mode. It extremely easy to assemble for use and disassemble for cleaning and storage. Simply put...it works. Thank you!

This machine is by far the best carpet cleaner I've ever had. I've got 3 dogs and a cat and I've owned several carpet cleaners and have rented industrial carpet cleaners and this out does them all. I love the fact that I don't have to dispense the water and cleaner, it automatically does it for you and the beautiful job it does is AMAZING!!!