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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Showing 291-300 of 2,756 reviews
Jan 7, 2020
EbonyQ
5 out of 5 stars review

Verified Purchase

Best Buy Ever

I am so thankful that I went ahead and bought this. I was getting my house ready for the kids that were coming for Christmas. The carpet was awful because my dog had bladder cancer and really ruined the carpet before she died. I tried my old carpet cleaner and even rented one of those big, heavy monsters and it still looked bad. When I finished using the SmartWash my carpet almost looked new. I am really pleased with the results.

Review from Hoover
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Aug 17, 2019
Jctga
5 out of 5 stars review

Verified Purchase

I am beyond satisfied

I used the carpet cleaner for the first time today. I have 3 cats and a dog and clean carpets frequently. I had an older Hoover that was great while it lasted. This one is phenomenal. I love that it has no trigger, does a great job of cleaning, is extremely easy to take apart and clean, AND has the reminder to clean the filter. It is fantastic!!

Review from Hoover
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Sep 21, 2019
Grumpy1
5 out of 5 stars review

Verified Purchase

Five stars, however...

1. Great price. 2. Arrived quickly. 3. Super easy to assemble. 4. Worked as advertised. 5. Carpets look much better. Perfect so far. However, I really dislike those car ads that boast, "Best in initial quality!" Same for any other product. Initial quality is important, but how well will it work five years from now? Time will tell, but so far so good.

Review from Hoover
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May 12, 2020
Kimberli
5 out of 5 stars review

Verified Purchase

I love it!

I bought this about a month ago and have already used it to clean my living room carpet. We have had a litter of puppies for the last few weeks and our house smelled like a hamster cage. Cleaning the carpet with my new Hoover not only eliminated the pet odors but revived a lifeless carpet.

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Jun 16, 2019
Clean Queen
5 out of 5 stars review

Verified Purchase

Excellent Machine!!!

I purchased this machine last month and it was delivered to me in 3 day! It's so light weight and easy to use. I was amazed at how effective it works. It removed grounded in dirt that I thought would never come out of my carpets. It cleans like a charm - clearly one of the best purchases I've ever made!

Review from Hoover
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Jun 15, 2019
Jenny18
4 out of 5 stars review

Verified Purchase

Wonderfully deep cleans carpet

I bought this about 2 weeks ago & I can't believe how quick the carpet cleaner came! I had a Hoover carpet cleaner before & loved it! But sadly a part broke, husband fault not Hoover! Anyways I used my new Hoover smart wash & I love the way it cleaned my carpets ! I've got 2 cats 1 dog & a husband lol so you can imagine how my carpets get!! I would've rated it a 5 star ⭐️ but the only dislike I've got is that the tanks clean & dirty water doesn't hold enough water, like my other Hoover did ! Other than that I'm very satisfied!!

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Oct 11, 2019
justthefacts
3 out of 5 stars review

Verified Purchase

Great concept, but needs some work

I purchased this and liked some things but disliked others, so ultimately wound up returning it. The footprint for surface area that is covered for cleaning is great. The concept of push forward to wash and pull back to dry is great. I only tried it out on low to extremely low pile rugs. Issues I had were that randomly the two brushes would randomly lock up and stop turning on the push forward. I would have to turn off the machine and turn it back on to get them to work again. I wish there was an indicator light when the dirty-water tank is almost full because once it is full, the machine goes into super suction mode, with ramp-up in the noise level. Once in that super suction mode, there is something on the bottom of the machine that left dark grey marks on the carpeting. The marks seemed to eventually get cleaned out, but that was more water, more detergent and time in addition to the mess I was already trying to clean. Though the unit is generally easy to take apart to clean, it was really hard to clean out the gunk that accumulates around those clear teeth in the front inside of the clear nozzle for the upright, I also thought the plastic connectors to put the front nozzle on and off was a bit flimsy and could see it breaking with time. Another thing I wished is that instead of having the machine default into wash mode when you turn it on, I wish it defaulted to 'dry' only, and then you pushed the button to switch it to cleaning mode, to just cover those times when you have to jockey the vacuum into position a bit (with the power on) before you settle in to clean. The directions say that after you finish cleaning, switch to dry mode to dry the carpet further, and this is very important to do, because it's kind of difficult to appreciate just how much/little water is being put down on a push forward cycle. There were some sections of carpet that I pushed fast over but there was more water there than I'd expected. I will probably check back on your 2nd or 3rd generation of this product. Hoover is onto a good idea.

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May 24, 2021
Vicki
5 out of 5 stars review

Verified Purchase

Love these machines!

I have a Hoover cleaner that is 21 years old and still works great. I decided to get this one as I am getting older and this seemed easier. I am so glad I did! I love this machine! Yesterday we bought a rewind vacuum! Love that too! You can't go wrong with either of these machines.

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May 5, 2019
Melindar80
5 out of 5 stars review

Verified Purchase

I'm amazed!!!

I had a different carpet cleaner that just seemed to not get all the dirt out. And it was so heavy to move around. This Hoover smartwash I decided to buy is truly amazing. It squirts water on its own. And uses more on dirtier areas. It picks up a ton of dirt and my carpet hardly feels wet. It's super lightweight. The hand held is also one of the best I've used. The whole machine is easy to clean too. I do not normally give a 10 to any product or service. But when it deserves it I'll give it. If you don't get this machine your missing out. I also have pets I'm cleaning after. Wonderful job Hoover. I give it 10!!!! And thank you for making a wonderful product to make my life easier.

Review from Hoover
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May 11, 2019
Gene and Barb
5 out of 5 stars review

Verified Purchase

This is the best carpet machine I have ever used.

We purchased this carpet cleaner and used it immediately to clean our house. The machine is the best designed machine we have ever purchased for carpet cleaning. We have purchased at least five machines over the past 40 years and this one beats them all with easy to follow cleaning steps, great brushes, no mess cleaning solution mixing, simple controls and finally ability to clean all parts.

Review from Hoover
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