Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner

Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for

Hoover SmartWash+ Automatic Carpet Cleaner

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4.6 out of 5 stars

stars2,763 ratings2,756 reviews

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Jan 21, 2025

Annoyed

2 out of 5 stars review

Don't Buy

I wouldn't buy a carpet cleaner from Hoover if you ever want to use your hose attachment. Other than that it works great.

Review from Hoover

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reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Jan 30, 2022

Spruiell502

1 out of 5 stars review

I would not buy this product again

Ive used the machine twice, and now the clean water leaks continuously drenching the floor. Wasted money

Review from Hoover

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reply from hooverpwr

Hello Spruiell502, We would like to inquire further about this unit, please send us an email at HooverCommunity@ttifloorcare.com. Thank you! The Hoover Team

Apr 22, 2022

Mary

5 out of 5 stars review

Best carpet shampooer I ever owned!

Easy to use, stellar results for a reasonably priced product!! Its making my 22 year old carpet like new! I will never EVER buy a Bissell again!

Review from Hoover

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Jun 7, 2021

Dee

2 out of 5 stars review

no not again

It stopped working within 2 months of purchase. out that it was the belt . Had to replace belt 3 times in the last 6 months.

Review from Hoover

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reply from hooverpwr

Hello Dee, We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team

Jun 23, 2020

Kari

5 out of 5 stars review

LOVE! that this comes apart so easily for cleaning. Great at stopping the dog hair from being sucked into the machine.

Review from walmart.com

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Jul 6, 2020

Susan

5 out of 5 stars review

Worth every penny!

Very efficient cleaned well especially on my older carpet. Super pleased in that you are able to easily take apart and clean machine after use.

Review from walmart.com

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Dec 31, 2022

Mr. Kiel

5 out of 5 stars review

The best concept, engineering, design, and price!

The suction, two brushes, and drying features make this product superior! Oh yeah, the color is classy!

Review from Hoover

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Jun 9, 2021

Mkf

2 out of 5 stars review

Worked great until it didn't work.

Unfortunately after only using the shampooer less than 10 times, the spin brushes have stopped worked and it's making an awful loud noise.

Review from Hoover

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reply from hooverpwr

Hello Mkf, Thank you for your feedback on the Hoover SmartWash Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team

May 19, 2020

marie

5 out of 5 stars review

Great floor cleaner

Great job cleaning my carpet. Light weight, easy to maneuver and clean. I love it. Nothing bad to say about this machine.

Review from walmart.com

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Apr 22, 2021

Nick

1 out of 5 stars review

Extremely disappointed

Broke with three months. It's made to not be able to be repaired and Hoover was of no assistance. Save your money

Review from Hoover

Helpful?

reply from hooverpwr

Hi Nick, In order to gather additional information and improve your experience with this Hoover SmartWash, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team