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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)

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Showing 1,261-1,270 of 2,756 reviews
Nov 15, 2019
Pitbull mom
5 out of 5 stars review

Verified Purchase

Great features..easy to clean

I bought this about 2 months ago and have bought many other carpet machines...Thank goodness this one works with ease and love that it is so easy to clean up.I have 3 large pit bulls and my carpets look new after cleaning them

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Mar 24, 2020
LinZRyn
5 out of 5 stars review

Verified Purchase

Easy to use & Easy to keep clean

Ran across this online haphazardly and bought it. I've owned several steam cleaners before, but this one is by far the best. Easy to use, easy to clean after use.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Aug 17, 2020
hoyjones
5 out of 5 stars review

Verified Purchase

After some initial issues with accessory hose, Hoover

Had issues with my first 2 SmartWash+ Carpet Cleaners. Cierra, with Hoover's Consumer Insights group, reached out to me and arrange for a replacement and to look at my faulty unit. Almost 2 months later and everything is working just fine.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Dec 15, 2019
Joe Pledge
4 out of 5 stars review

Verified Purchase

Ease of use

Purchased the Smartwash a month ago. I've only used it once, but it was very easy to use. I cleaned my carpet and runners with the Smartwash and they look fantastic.

Review from Hoover
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Dec 21, 2020
Elsa
5 out of 5 stars review

Verified Purchase

Customer Service Amazing

I had this smart wash cleaner and the belt broke. I contacted the company and they responded very promptly and replaced my vacuum. It was delivered within 3 days. I am very impressed with the company and it's products.

Review from Hoover
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Jun 8, 2020
Bstarnes
1 out of 5 stars review

Verified Purchase

Worked great 3 or 4 times

Ever since I purchased this the power button has not worked properly, but I could live with that. I just unplugged it from the wall instead of using the button. But a year later and maybe 4 uses later, the brushes won't spin.

Review from Hoover
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Dec 12, 2019
Jeff0418
1 out of 5 stars review

Verified Purchase

Busted

Bought this 3 weeks ago, used it and noticed it was wet underneath, I thought this was residual, but then I noticed all the cleaner was gone, it is leaking out the bottom. Looking to return

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from hooverpwr

Hi Jeff0418, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. We are here to help! To reduce leaking after using your carpet cleaner we recommend that after you are done cleaning, put your unit in the upright position and wait about 5 seconds before turning your unit off. This will allow the water you were just sucking up to finish traveling to your dirty water tank and properly store in there - in turn reducing you leaking! To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use do not leave the product on wood or laminate surfaces and move to a hard surface and place the unit on an absorbent material (such as a towel) to soak up drips. For additional troubleshooting, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 215312388. Thanks, Hayley - Hoover Team

Mar 28, 2020
Tonya71
5 out of 5 stars review

Verified Purchase

Great carpet cleaning machine

I love my new Hoover it works better than any carpet cleaner I have owned!! I have owned almost every brand out there but this machine out performs them all in every way!!

Review from Hoover
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Jun 10, 2019
UGA456
5 out of 5 stars review

Verified Purchase

Grest features

Used it the day after receiving! Very easy to put together and even easier to use. Loved the rinse and drying capabilities. Will be using more frequently than with the other product I tried.

Review from Hoover
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Mar 27, 2020
papabear
5 out of 5 stars review

Verified Purchase

Good features - no mixing, dual brushes easy clean waste

Used the cleaner a couple weeks after using another brand. Couldn't believe the amount of dirty water removed. Some stubborn spots that usually reappear are still gone.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970