Hello FRANK, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 6.5 cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hello Jnieves, we’re sorry to hear about the issue with your Frigidaire Gallery 6.5 cu. ft. Upright Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Hello Cherriopolis, we are glad to hear you are enjoying your Frigidaire Gallery 6.5 cu. ft. Upright Freezer.