Hi there. Thank you for reaching us. I&#39;m so sorry to hear that the screen on your LG 70UQ7070ZUD TV is broken. I can imagine how frustrating it must be to have a malfunctioning TV, especially when you&#39;re looking forward to enjoying your favorite shows and movies.<br /><br />I want to acknowledge your frustration and disappointment, and I&#39;m here to help. I understand that a broken screen can be a major issue, and I want to assure you that we&#39;re committed to getting it fixed as soon as possible. Please reach out to us on social media &#64;LGUSSupport so we can help you further. ^Cris

Hey there, Robert! Your review is extremely valuable to us. We consistently meet the expectations of our customers for the future of our products, so we will pass this along to our product teams. Also, please leave your feedback on our LG website: https://www.lg.com/us/support/feedback. Thank you! ~Rita

Hi, Evan. Thank you for taking the time to share your feedback about the LG 70&#34; Class 4K UHD 2160P webOS Smart TV (70UQ7070ZUD) model. We appreciate your honesty, and we apologize for any disappointment caused by your experience with our product.<br /><br />We understand that you had high expectations for the picture quality, and it&#39;s disheartening to hear that it did not meet your standards, especially considering your previous TV. We strive to provide products that deliver exceptional performance and we regret that we fell short in this instance.<br /><br />For more information about the product kindly check this link: https://www.lg.com/us/tvs/lg-70uq7070zud-4k-uhd-tv?bvstate&#61;pg:14/ct:r.<br /><br />Your feedback is important to us, as it help us identify areas for improvement. If there&#39;s anything we can do to address your concerns or assist you further, please don&#39;t hesitate to reach out to us on Facebook or X (Twitter) using &#64;LGUSSupport, and we will be more than willing and happy to help. ^Juvy