Hi, there. Thank you for sharing your experience with the LG TV (70UQ7070ZUD) model. We understand your concern about discovering the sound issue after the TV was already mounted. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. We’re glad to hear that you were able to return it and get a replacement. If you experience any further issues with your new unit, we recommend checking the audio settings or ensuring the TV is properly connected to external audio devices if used. Sometimes, a reset of the TV’s audio settings can resolve minor sound issues.<br /><br />Please don’t hesitate to reach out to us if you need additional assistance. You can send us a private message on social media &#64;LGUSSupport, and we’ll be happy to help. We want to ensure your experience with LG is a positive one. ^Juvy

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We&#39;re sorry to hear you&#39;re having these issues with your LG 70&#34; Class 4K UHD 2160P webOS Smart TV! We would like to make things right. Please send us a private message on &#64;LGUSSupport on Twitter or Facebook or call 800-243-0000. &#96;Jai.

Hi, there. Thank you for reaching out and sharing your experience with your LG TV (70UQ7070ZUD) model. We understand how disappointing and frustrating it must have been for you and your boyfriend to experience this issue immediately. This is certainly not the quality we strive to deliver to valued customers like yourself. We want to make things right for you. We recommend contacting Walmart customer service at 800-925-6278 for immediate assistance. If there&#39;s anything we can do further to assist you, please reach out to us on social media &#64;LGUSSupport so we can help you further. We are committed to ensuring your satisfaction and providing a seamless viewing experience. ^Juvy

Hi, Laura. Thank you for sharing your thoughts regarding the LG TV (70UQ7070ZUD) model. We understand that the picture quality, remote experience, and the difficulties connecting to a soundbar didn&#39;t meet your expectations. We strive to provide reliable, high-quality products that exceed our customer&#39;s needs and expectations. We’d love to help improve your experience, so we suggest checking the TV&#39;s settings to ensure the correct picture modes and connection setup for the soundbar are selected. For more help, you may visit the following links regarding your issues: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034 and https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-sound-bar-or-receiver--20153207557627.<br /><br />Please send us a private message on social media &#64;LGUSSupport, and our team will be more than happy to assist you further and explore possible solutions. ^Juvy