Hi, Robert. Thanks for sharing your feedback on the LG TV (70UQ7070ZUD) model. We understand your concern about dealing with shadowy lines and issues with backlighting, especially when adjustments don’t resolve the problem. We aim to provide top-notch products and excellent services that exceed our customer's needs. To address this issue, you might try adjusting the TV’s backlight settings or picture modes. Additionally, performing a factory reset could sometimes help resolve display issues. If these steps don’t improve the situation, there may be a more significant issue with the TV. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-factory-reset-an-lg-tv--20153288828814. For more assistance, please send us a private message on social media @LGUSSupport. We're here to help further troubleshooting the issue or explore options for a resolution. ^Juvy

Hi, Aysha. We apologize for the inconvenience you experienced with your LG Smart TV (70UQ7070ZUD) model. We understand the frustration caused by the lag between clicking the remote and the TV&#39;s response, as well as the issues with live TV not working properly. We understand the impact these issues can have on your viewing experience, especially during live events like NFL games. We would like to work with you to address these concerns and ensure that you have a more positive experience with our products<br /><br />To address this matter, we recommend checking the batteries in the remote control and replacing them if necessary. Additionally, ensure that your TV&#39;s software is up to date by visiting our website and downloading any available updates. For basic troubleshooting and guides, kindly check this link: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809. If the issue persists, please don&#39;t hesitate to reach out to us on Facebook or X (Twitter) using &#64;LGUSSupport, and we will be happy to assist you. ^Juvy