Product missing the black rubber piece that keeps the fluid in. I went to fill it but everything went straight thru. Fortunately my niece has the same machine so I used her machine and it worked with a hitch.

My machine is pink, so correct model number is RJ62-20A-PNK. This model number was not listed on the warranty submission page, so I chose white as a placeholder.

Easy to follow instructions, we made a batch of strawberry lemonade slushies in about a half hour and clean up was very easy. We are pleased with slushy maker

Love the easy cleaning and large capacity. I dislike that it leaks from the tray below and the cleaning function makes no sense because it's easier to take it apart and clean it

I give it 2 stars because the assembly was very easy but I tried to make my first slush drink, followed the handbook to the T, and no slush drink. Will be trying again and will update to a 1 star if the same thing happens or 5 if it comes out right.

It's a very easy machine to operate and makes frozen slushies fast and yummy. Also the machine is extremely quiet so it's great for me to make slushies and not disturb anyone else.

I’m running my first batch now, and ran it based on the suggested thickness for a margarita. When it was ready, it was nowhere near as slushy as we wanted it so we put it on max thickness and we will see how it turns out!

I do not believe it worked as well as it's supposed to.It starts to slush, and then before it even gets slushy, it starts to melt.If you put it anywhere higher than five, it heats up.So it doesn't freeze and never freezers correctly.

I love this slushy machine! Makes restaurant quality margaritas,Frappes better that the well known coffee shop and so easy to use! I'll be making Dole whips and milkshakes soon.

I have used the slushy machine 3-4 times now with great results. I am still playing with different settings to get the right consistency, however the guidance in the user guide helps a lot.