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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel NVR Security System with 16 Metal Cameras for
Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel NVR Security System with 16 Metal Cameras
4.6 out of 5 stars
stars92 ratings92 reviews
  1. 5 stars66% (61)
  2. 4 stars33% (30)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star1% (1)

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Showing 71-80 of 92 reviews
Oct 5, 2023
Bing L
4 out of 5 stars review

Nice Camera System

Giving it 4 stars because it is a good system with nice quality cameras but: 1. It came with a faulty Cat5e cable, it has power but no connection is detected. 2. The human body alarm is faulty when camera is set on an angle, I have one installed at my porch area and it keeps thinking the tree or even my front door mat is a human body.. 3. The night vision light can be a bit annoying sometimes, I don't think I've found a promising solution to have it turned off completely or not that sensitive.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
May 6, 2024
Josh K
5 out of 5 stars review

4K NVR

Replaced my old nightowl bnc system with this one. Great upgrade. Picture quality is a whole lot nicer. The app to see what is going on at home while your gone is great as well. System looks well made. Cameras have some weight to them and feel like good quality. Forewarning the nvr was set to human detection at first start up and does beep if there is anyone outside in the camera field of view. Kinda scared the bajesus out of us.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
Apr 3, 2022
Chad L
5 out of 5 stars review

Great quality system!

The video quality on this system is outstanding. The NVR records without fail. Easy setup. Highly customizable settings if interested. The App also works great and playback is not an issue. My only negative comment is that I get many false motion readings, but it does capture all the real ones too so you are not missing anything. If you want a DIY standalone system that does not require a contract you really can not beat this system. This being a Canadian company was also a selling feature for me too.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender Cameras

Hi Chad! Your support means the world! We appreciate the feedback! We are excited to hear that you have had a positive experience with setting up the system and DVR features! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 4 Channel NVR Security System with 4 Cameras Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 2, 2022
Brenda N
5 out of 5 stars review

Defender 4K Sentinel

I have been using this sentinel camera set up for about a month now. The installation of the cameras was easy to do. It did take some time to hide all the wires, which is to be expected. The NVR was very simple to set up and I did it without any problems. The picture quality is amazing on a 4K tv. I had no issues with setting the app up either. The steps are very well layed out. The quality of the picture during the day is absolutely beautiful. There is an option to record with black and white, or colour, or in smart mode. It’s crazy how in smart mode when motion is detected at night, the scene gets lit up in colour and it is just as good as in the daytime. This was a nice surprise. For most of the camers I kept the sensitivity level on low. When turned up it will pick up rain and you will get a lot of notifications. Turning down the sensitivity helped with this issue. The cameras that are semi protected under an eve also help reduce false alerts. Just something to think about when doing the camera placement. I really like the app. It’s easy to find and play your motion alerts. It has a playback feature that you can watch all your alerts for each camera. After playing the first video, it jumps to the next one automatically. We’ve had problems with bears in our neighborhood, so I use the playback feature to view captured motion alerts that happen at night. Overall I have had a good experience with the defender 4K Sentinel security system. I highly recommend this system if you want or need a good quality system with the best quality of picture. It’s nice that the price doesn’t break the bank too!

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender Cameras

Hello Brenda! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with the easy setup, motion notifications and Smart mode feature. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 1, 2022
BettyK
4 out of 5 stars review

Best Image we ever had

The daytime images are crystal clear and detailed. The night vision is very good close to the house but a bit blurry farther away. That's the same as most other systems. The motion detectors are very sensitive. We had a good laugh because the alarm would go off for our backyard saying a human was detected. It ended up being our smoker with the cover flapping in the wind. After moving it a little, everything was fine. The app works well and you can handle most of the NVR functionality from it. The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender Cameras

Hi BettyK! We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community. Yvonne M. | Defender Customer Experience Expert

Apr 2, 2022
NathanR
5 out of 5 stars review

Amazing Cameras + Sound + Wide Angle!!

The whole system comes well packaged in the box. Everything is nice, clean, and tidy which you'll see is carried on in the whole system and software. Everything is quality and is as simple to set up as possible. The hardest part for me was running the cables through the attic and finding the best locations for the cameras (about 8 feet or slightly higher), but it was well worth doing. Everything else was easy. The cameras themselves are solid in construction, and they produce clear images day and night. They seriously blow my old wired 720p system out of the water and are superior to my wireless 2k cameras. In addition, they have sound. My children have been in a few minor fights with each other and the sound really helps put what happened into perspective. With the sound I actually know why the fight happened. Unlike my old wired system, there is only 1 Ethernet cord per camera that goes from the NVR into the attic and out to the camera. You won't need to run a separate power cable. I'm very happy with everything. I love knowing that I can access the cameras remotely on my phone and not just on the DVR. You'll hear and see everything you need to and you'll have the ability to eliminate false alarms such as leaves falling, birds flying by, dogs walking by, etc, and just detect humans.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender Cameras

Hi NathanR! We are very grateful for your detailed review and for sharing it with our Defender Community! We strive to provide safety solutions to keep an eye on your loved ones! This can be done with great 4K resolution, sound features and a dependable wired connection! Please share your experience with your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras with your friends and family! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 24, 2022
william s
5 out of 5 stars review

2nd system

this is my second Defender system, the first being the 2k wireless. the difference between these two so far is night and day. a little more work to set up but worth it. down the road i'll be replacing the 2k system with another of these 4k nvr systems. hoping to have a video review up on youtube soon

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender

Hello William, Thank you for choosing Defender. We are thrilled to hear you love the system's 4K picture and the quality. We would love to see your youtube view. Please reach out to our support team at support@defendercameras.com Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Dec 13, 2023
Rod Z
4 out of 5 stars review

Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
Apr 3, 2022
Shine N
5 out of 5 stars review

Great Security Camera with great features

This is a great security camera with great features. The hardware is pretty good and easy to connect. The setting up the devices app is very smooth. The instructions are pretty accurate. The features of camera like setting up the color of the video recording and images is outstanding. Motion detection and night vision which are the main best features of the security camera is excellent. The only downside of this, is that this is wired camera therefore installing this by yourself is not that easy. If you want to run the wires clean in the house you have to do it in the ceiling along with electrical wirings and it may require professionals. For DIYers can still be done with a careful consideration of the aesthetic of the house. Other than that this security camera is perfect for the price and its features.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender Cameras

Hi Shine! Your feedback is greatly appreciated! It is great to hear you had a positive experience with connecting the app and setting up motion recording on your 4K Sentinel Ultra HD Wired 4 Channel NVR Security System with 4 Cameras. Thank you for sharing with us and our Defender Community! Yvonne M. | Defender Customer Experience Expert

Apr 1, 2022
Jeff303
5 out of 5 stars review

Fantastic Camera System! Excellent picture quality

I purchased this system to upgrade my old camera system. The picture quality is top notch during day or night vision. The audio was also an upgrade as my old system did not have any audio capability. The app is also very powerful and quick. The ability to see, monitor and make changes from my phone is very convenient. I love this system and would recommend this and purchase this again.

Review from defender-usa.com
Helpful?326IA7VZEYHS16767357368
reply from Defender Cameras

Hi Jeff303! Thank you for taking the time to leave this review! We are glad we are able to provide security solutions that bring peace of mind! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel system. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert