Thank you so much for taking the time to share your experience, J. We're happy to hear the duster refills worked, but we're disappointed to hear you had trouble fluffing the dusters. To fluff the fibers, hold both ends of the duster cloth and move your hands up and down quickly in a wave-like motion. The more you fluff up the fibers, the better results you'll get. Your satisfaction is important to us. We'd love to learn more about your experience and help. Please call us at (800) 214-8734 to share more.

We appreciate your feedback on the design of your Swiffer Duster, Sam! We do extensive research and testing to make sure our products meet the needs and preferences of our consumers, so your input is truly invaluable and will help improve our future efforts. <br /><br />Your satisfaction is important to us, and we&#39;d love to learn more to be able to assist you further with this. Please call us at (800) 214-8734, any time from 9:00AM-6:00PM EST Monday-Friday.

Hello Dear Consumer. We hope you are doing great. Thanks for taking the time to leave your review. We’re sorry you’re not getting the experience you were expecting from Swiffer. Please know that we have many quality checks in place to make sure your product is in great condition for you. We’d like to look into this so please give us a call at (800) 214-8734.

We&#39;re sorry you feel this way, Rose, and would like to help you out while also gathering more information on these Swiffer Duster Refills to share with our Quality Team. Please call us at (800) 214-8734.

Thanks so much for your review! We&#39;re incredibly sorry for the confusion, and we&#39;d love to connect with you in order to assist you further. Please call us at (800) 214-8734.