I am sorry to hear that you are having trouble with your Swiffer Duster Refills. Here are some important points that might help clarify your experience: Swiffer Dusters are lightly coated with Dust Lock Adhesive to pick up and lock away dust, trapping up to 2x more than a feather duster. They come in both scented and unscented options, so if you are looking for unscented refills, make sure the box does not mention a Febreze or Gain scent, as not all unscented boxes are clearly marked. All handles are compatible with both Swiffer Dusters and Swiffer Heavy Duty Dusters, so a compatible handle should work effectively with the refills. In either case whether the product received differs from what is on the box or if it is the same but does not meet your expectations we would like to talk with you about your experience and help you. Please call us at (800) 2148734!

We appreciate your feedback on the design of your Swiffer Duster, Sam! We do extensive research and testing to make sure our products meet the needs and preferences of our consumers, so your input is truly invaluable and will help improve our future efforts. <br /><br />Your satisfaction is important to us, and we&#39;d love to learn more to be able to assist you further with this. Please call us at (800) 214-8734, any time from 9:00AM-6:00PM EST Monday-Friday.

We are sorry to hear that you are not satisfied with the performance of the product. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team as we strive to improve our offerings. We would love to hear more about your experience and assist you further, so please call us at (800) 2148734. We are waiting for your call!