We certainly appreciate your loyalty to Bounty, and we're sorry to hear that you feel this way. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to this product was in February 2021, when we upgraded them to trap and lock messes even faster. They also feature a new emboss. We do heavily feedback such as this, and we'll be sure to pass this along to the rest of our team. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you're able.

We're sorry you're not pleased with the Select-A-Size Sheets, Tassieann. Hearing from consumers like you help us, and we are sharing how you feel with our Product Team. We still offer the Full-size sheets, and we'll gladly assist you further with this. When you have time, call us at 1-800-926-8689, M-F, 9 am to 6 pm EST.

We haven't made any changes to our Select-A-Size sheets recently, so this is definitely unusual! It sounds like your rolls may have slipped past our many quality checks and made it to you without being absolutely perfect. We're so sorry about that! We'd like to gather a few more details about this for our team, and help you even further. When you have a moment, please call us at (800) 926-8689.