Thank you for reaching out to Bounty, Kristen, and sharing your thoughts on your recent Bounty Select-A-Size pack purchase. Please know, we only want your home to fully love their paper towels, and our Quality Team reviews every roll, making sure you'll get the high quality we all expect. Know we're here, and happy to talk further with you about our updated towel texture, leading to quicker absorption and stronger sheets. Give us a call, any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

We're sorry for any disappointments with our new Select-A-Size Bounty Sheets! Our consumers mean a lot to us, and it saddens us to know your towels aren't measuring up to what you remember. While we have made updates to our Select-A-Size packages, the Bounty quality you love and trust is still the same. We're sad to know some reached you that wasn't to your liking, and we'd love an opportunity to report the package you bought to our Product Quality Team. When you have a chance, give us a call at 1-800-926-8689, M-F, 9 am-6 pm EST, and we'll be happy to help!

Thanks Kathy! We're glad the convenience of our Select-a-Size sheets is saving you money!