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Customer reviews for Dial Antibacterial Bar Soap, Spring Water, 4 oz., 16 pk. for
Dial Antibacterial Bar Soap, Spring Water, 4 oz., 16 pk.
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4.3 out of 5 stars
stars
435 ratings411 reviews
  1. 5 stars73% (316)
  2. 4 stars11% (46)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star14% (59)

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Showing 381-390 of 411 reviews
Sep 24, 2024
TWL
1 out of 5 stars review

Terrible new scent

I've been using Dial Spring Water scent soap for YEARS....the new scent is AWFUL, I'll be switching to some NON-DIAL soap for the foreseeable future. DO NOT RECCOMMEND.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Team Clean Adviser

We are sorry to hear about your experience towards our Dial products. The product should not have changes in regard to the scent and should still have the same unique scent as before. We'd like to know more about your experience for us to assist you, please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!

Sep 18, 2023
Jessay
1 out of 5 stars review

New scent

I opened a new package of dial soap today and the new smell is terrible. I have used dial for over 40 years and I am thinking about switching to a different brand because I can't stand the horrendous smell of the new soap.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Leo - Team Clean Adviser

We are sorry to hear about your experience with our Dial product. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!

Jan 24, 2022
JJGroves
1 out of 5 stars review

Cheapest, tackiest, cheesiest scent you could possibly imagine!!!

Wife bought "Spring Water" scent by mistake. It's so bad we can't use it. It is the cheapest, tackiest, cheesiest scent you could possibly imagine. WOW!!! Holly Cow Dial!!!!!! I'm sure there is huge market for it though. LOL!!!

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Mar 11, 2024
Dominic72
1 out of 5 stars review

So angry

I’ve been using this for 20 years and I can’t believe the company changes the scent. But WHY? Why would they do this. It is so stupid. I will never buy another single bar of this ever again.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Raine - Team Clean Adviser

We appreciate your support of our Dial product and regret to know that you did not like its scent. Your feedback is very important to us and we would like to learn more about this. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team Clean advisers will be able to assist you further. Thank you and have a great day!

Jan 8, 2024
Rscott
2 out of 5 stars review

Hate the new formula/scent

We’ve been long time users of Dial Spring Water and used to live it! What has happened? It smells terrible and does not suds up the same. We will be switching to a different brand immediately! Absolutely hate this soap now!

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Kurt - Team Clean Adviser

We are sorry to hear about your experience with our Dial Spring Water Soap. The product is not supposed to have this bad scent as it should be a unique scent. Though the scent is more of a perspective concern. We would really like to know more about the concern so we can help, please feel free to contact us through this website https://www.henkel.com/contact-us. Our team of experts will be happy to assist you in addressing this issue. Have a great day!

Mar 28, 2018
Anonymous
1 out of 5 stars review

I've always like Dial gold bar soaps but...

I am disappointed in my recent purchase of this spring water version of Dial bar soap. I was expecting it to be like Irish Spring but instead it was a plain white bar that smelled like bad dryer sheets. Sorry to say but true. Avoid.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Nov 26, 2024
Deedubya
1 out of 5 stars review

Dial Spring Water scent.

Been using Dial soap Spring Water scent for years with no complaints. Just opened a new pack and apparently you've changed the formula of the scent and it stinks! Guess I'll be looking for another brand of soap.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Team Clean Adviser

We are sorry to hear about your experience towards our Dial Spring Water. We have not provided any recent changes with the scent of the product, and it should not have this issue. We'd like to know more about the concern for us to assist you, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!

Dec 4, 2023
Henrietta
1 out of 5 stars review

I Don't like the new formula

I have been using this Dial bar soap for many years. Then you changed it to this awful pungent odor. I'm throwing this whole pack away. It's awful. Never will bye this again.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Raine - Team Clean Adviser

We appreciate your support for our Dial product and regret to know that it has an awful pungent odor. Your feedback is very important to us and we would like to learn more about your experience. Kindly reach us out through our website https://www.henkel.com/contact-us. Please provide the UPC and lot code of the product. Our Team Clean experts will be able to assist you further. Thank you and have a great day!

Mar 31, 2025
Drew
1 out of 5 stars review

New scent is terrible

I used to love this soap. But for the past year or so, it seems like the scent has changed. Now I use a suave product. Others online have noted the change as well. I'd recommend changing the scent back to the original.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Apr 26, 2021
Nicki777
5 out of 5 stars review

YES!!!!!!

Very happy. I used to avoid bar soaps because I'm a teen and body wash is "in". I like and always did like bar soap and dial is IT. If you don't like it, your loss. Just because it didn't work for you doesn't mean it won't work for anyone else.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880