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Customer reviews for Dial Antibacterial Bar Soap, Spring Water, 4 oz., 16 pk. for
Dial Antibacterial Bar Soap, Spring Water, 4 oz., 16 pk.
3.9 out of 5 stars
stars250 ratings241 reviews
  1. 5 stars67% (168)
  2. 4 stars6% (16)
  3. 3 stars1% (2)
  4. 2 stars3% (7)
  5. 1 star23% (57)
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Showing 221-230 of 241 reviews
Sep 12, 2018
Carolyn
5 out of 5 stars review

I LOVE THIS SOAP

I have been using this soap for 60 plus years, pleasee bring this soap back to stores in Canton, Ms... This soap keeps my skin soft and hydrate with alot of moisture.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
May 25, 2020
Mrs T
1 out of 5 stars review

This soap stinks

I have used Dial Soap for years. I like the clean smell and antibacterial features in it. However, the Spring Water bar soap is a no go for me. It smells like fly spray and cheap cologne. No thank you

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Nov 26, 2024
Deedubya
1 out of 5 stars review

Dial Spring Water scent.

Been using Dial soap Spring Water scent for years with no complaints. Just opened a new pack and apparently you've changed the formula of the scent and it stinks! Guess I'll be looking for another brand of soap.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Team Clean Adviser

We are sorry to hear about your experience towards our Dial Spring Water. We have not provided any recent changes with the scent of the product, and it should not have this issue. We'd like to know more about the concern for us to assist you, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!

Oct 14, 2023
Angry decade+ customer
1 out of 5 stars review

Disgusting new scent

The new scent is awful. It’s this weird chemical/hospital scent. I have been using the spring water bar soap for many years and I am now forced to look elsewhere. Please change it back!

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Kurt - Team Clean Adviser

We are sorry to hear about your experience with our Dial Spring Water Soap. The product is not supposed to have this bad scent as it should be a unique scent. Though the scent is more of a perspective concern. We would really like to know more about the concern so we can help, please feel free to contact us through this website https://www.henkel.com/contact-us. Our team of experts will be happy to assist you in addressing this issue. Have a great day!

Aug 1, 2023
Disappointed
1 out of 5 stars review

Not a good change

The new version of this soap doesn't work for me. I don't care for the fragrance change and it doesn't lather as it did in the past.

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Raine - Team Clean Adviser

We appreciate your support of our Dial product and regret to know that it did not lather. We completely understand that you were disappointed about this and would like to learn more about your experience. Kindly reach out to us through our website https://www.henkel.com/contact-us. Our Team Clean experts will be able to assist you further. Thank you and have a great day!

Mar 29, 2025
Kentucky 911
1 out of 5 stars review

Wow this stuff freaking stinks to high heaven

This smells so awful I literally threw it straight in the trash it smells like my cat sprayed in my shower

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Apr 14, 2024
erryiann
1 out of 5 stars review

So disappointed

Why did you change Spring Water???? The smell is awful and you have lost a customer of over twenty years. Bring back the original version please!!

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Mar 23, 2024
kenalzuncle
1 out of 5 stars review

Terrible smell--waste of money

Scent of this soap is overpowering, and can be detected throughout my home. Will never buy it again, would like a refund!

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Raine - Team Clean Adviser

We appreciate your support of our Dial product and regret to know that its scent is overpowering. Your feedback is very important to us and we would like to learn more about your experience. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team Clean advisers will be able to assist you further. Thank you and have a great day!

Feb 19, 2023
Bob
5 out of 5 stars review

Best bar soap ever used!!

We have continuously bought your hand soap for hands and bath for years! Thank you for the gentleness and quality!

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
Apr 5, 2024
Angela
1 out of 5 stars review

Not as good as original Spring Water

I will Not be buying this again. I have been buying Spring Water for over a decade and they Changed it. Awful

Review from dialsoap.com
Helpful?4GD4WDLTKRBT16684104880
reply from Chris - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!