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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,553 ratings2,405 reviews
  1. 5 stars86% (5,654)
  2. 4 stars8% (523)
  3. 3 stars3% (172)
  4. 2 stars1% (67)
  5. 1 star2% (137)

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Showing 131-140 of 2,405 reviews
Jul 18, 2020
Reviewer name: Ashley
1 out of 5 stars
1 out of 5 stars review

TERRIBLE

I do not know why they have so many positive reviews besides they are false or paid for reviews. We bought these towels to replace our old towels and they are the worse towels we have purchased. So much that the two sets I’ve passed down to our kids (and dog) are IN MUCH BETTER SHAPE (5-10 years old mind you) than these towels that we’ve had for a year. After having them even a month we started with them having holes and fraying. I only watch these towels by themselves and have no other issues with anything in the washer. WORST TOWELS WE HAVE EVER PURCHASED. I’d attach a picture but it doesn’t let. Horrible quality Sams Club!

Helpful?7316U03O1B4216610705963
May 6, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best Towels Ever

I absolutely love these towels. I first bought the brand over six years ago. With my children coming and going, and taking towels with them it’s time to replace them. They are almost the same as when I bought them. They are still plush, soft and the color has not faded. Even the ones I caught my grandson drying his car with! HONESTLY 👍🏽

Helpful?7316U03O1B4216610705963
Oct 6, 2023
Reviewer name: jk26
1 out of 5 stars
1 out of 5 stars review

Do not buy.

i bought these towels about 2 months ago and they suck. they do not absorb basically any water and they leave fluff and fuzz all over you. I have not washed them in fabric softener so that is not the problem. they also have a lot of pulls in them already, which is very disappointing. I bought towels from BJs years and years ago and they have been fantastic, i thought these would basically be the same thing but they are far from it.

Helpful?7316U03O1B4216610705963
reply from Member's Mark Team

We are sorry to hear about your experience with the towels, JK. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Mar 1, 2018
Reviewer name: HongKi
1 out of 5 stars
1 out of 5 stars review

Looked like cookie monster

Lets just say I almost looked cookie monster when I got done drying myself with this towel. I got the peacock color, which is pretty, but the towel doesn't stay together well and sheds A LOT A LOT. I have tried washing the towel twice already, and the same thing still happens.

Helpful?7316U03O1B4216610705963
Jun 19, 2021
Reviewer name: Trishsocal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best, no shed towels ever

I procrastinated years cause new towels always leave lint on you for a long time. These not only are lint free, but are the nicest, thickest towels i have ever used. Would purchase many times over. White only because i need my towels sterilized with bleach.

Helpful?7316U03O1B4216610705963
Feb 25, 2021
Reviewer name: tcap
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great towels, at a great price!

These are so soft and thick! I have been using this brand for years. They last forever and the price is unbeatable. I only wish they wouldn't attach the cardboard labels with no room to get a scissor under the plastic piece. I snagged 2 of them before I carefully removed the other two with a utility knife.

Helpful?7316U03O1B4216610705963
Oct 17, 2020
Reviewer name: Myron
1 out of 5 stars
1 out of 5 stars review

Won't stop shedding

I bought a set of these for everyday use. I washed them before using and got a lint catcher full of fuzz. Didn't think anything about it until I went to dry off and found myself and the tub covered in fuzz. Three more washings and they are still shedding. It sticks to the skin like glue! Definitely going back.

Helpful?7316U03O1B4216610705963
Apr 11, 2026
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

BUT IT!!!! VERY WORTH IT!!! My husband and I are picky.... I usually order my towels from the same place "mom did", saw a few in store and was "running low on ours because I had been too busy to check in", there were large and soft and seemed like they would be absorbent. I bought 3 plus hand towels and wash cloths for my upstairs bathroom. NOT disappointing at all!!! I noticed both of us will grab 1 for my downstairs shower for ourselves because its literally like a soft, well absorbing bath blanket!!!! if you purchase, especially at this price.... YOU WILL NOT BE SORRY!!!!

Helpful?7316U03O1B4216610705963
Oct 1, 2022
Reviewer name: ShandaC
1 out of 5 stars
1 out of 5 stars review

They Shed Badly

I washed them and they left lint inside my washer, dryer and all over the floor. It’s a mess. I keep finding more even though I’ve vacuumed a million times. Too bad, they’re thick and soft but they look terrible after washing. I’ll be returning them immediately!

Helpful?7316U03O1B4216610705963
Sep 26, 2019
Reviewer name: Simplylogan
1 out of 5 stars
1 out of 5 stars review

Something has changed

I have been using these towels for years. I was needing some more and was excited to get one of the new fall colors. These are not the same as they used to be. They are very soft, but that soft cheap towel that will not absorb anything. I do not use fabric softener ever. These leave you feeling damp. This brand was never like this before. Even my husband, who does not complain about much, said I needed to run these through the washer on hot a few times so maybe they will work. Thinking maybe they are coated with something maybe we can get off. I purchased 4 compete sets. These were my go to towels. I need to check and see what the other colors feels like. Maybe it something to do with these new ones and the original color are still good. Maybe with luck my store will have some older ones that are still of good quality. These are still nice large towels. They just do not dry you completely, leaving that wet feeling after drying off. What ever they have done, I hope they fix it.

Helpful?7316U03O1B4216610705963