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Customer reviews for Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H for
Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H
4.6 out of 5 stars
stars
2,016 ratings729 reviews
  1. 5 stars82% (1,663)
  2. 4 stars9% (177)
  3. 3 stars3% (65)
  4. 2 stars2% (35)
  5. 1 star4% (76)

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Showing 391-400 of 729 reviews
Aug 25, 2025
anonymous
1 out of 5 stars review

Returning broken shelving

The top shelf in the bundle had a split down the middle, as well as a hole near the side. I don’t know if this was due to poor manufacturing or if it was mishandled by the store. I did not cut the straps to inspect the inner shelves. I will not re-order as I am not confident in the strength of these shelves. Lesson learned — I should have opened and inspected them before accepting curbside delivery.

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Aug 29, 2025
Tyler
4 out of 5 stars review

Appears to be made in the USA - that's good

PROS: Made in America (I think). Strong. Sturdy plastic. Mostly well designed and manufactured. TWO CONS: %231 A design flaw allowed two posts to slip through their bushings to the adjacent shelves, and I had to disassemble and hammer them back into place. I think the tolerances are so close it would have worked if the unit was made of metal, but not plastic. %232 The plastic assembly parts come molded onto a stem during manufacturing (think model airplane parts on a grand scale) and they must be individually separated. What a hassle! Each part has to be twisted off and they doi not come off easily. Add at least 15 minutes to your project to remove each piece off the stem. I know they do it to save manufacturing cost (the customer does all the labor of removing the plastic parts). Was it a deal-killer? Probably not. I kept the product. I think overall it is a good unit for the price. Just don't try to use a box-cutter to trim the pieces off. It won't work. The plastic is too thick. I knicked my finger.

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Aug 14, 2025
Larry
1 out of 5 stars review

CAUTION. Awful shelving system.

This shelving unit looks sturdy. However, looks can be deceiving. It is very weak. We have two of the yellow-top black bins on the bottom with out of season clothes. The upper shelves have only lighter goods. We knew to load it this way because a few months ago we noticed bowing away from the wall at the second shelf which was not at all overloaded per the specs. We unloaded the entire unit and put the other side against the wall. Now, loaded better, it's on the verge of collapse. The claim that each shelf supports 200 lbs is totally false. DO NOT BUY THIS UNIT! We very much regret wasting money on this unit. Example pics won't load. I'll try to add later.

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Jul 31, 2025
Jacquelyn
4 out of 5 stars review

one shelf failed after~3 months

bought 6 of these shelves. one has failed. legs have snapped off on one side. i do not recommend storing more than 150 lbs, if that, on each shelf. this had out drinks on it and with 2 cases off beer a coupla-few sixpacks and 2 margarita bottles on top. next shelf was mixed drinks canned/bottled and 2 cases of cider. next shelf is non alcoholic and some water. bottome shelf was just 3 cases of water. the bottom legs snapped, and the one leg above those bowed. the other shelves have some bowing where the load is pulling on it. looking at the bottom of the shelves they are not secored very well and that is the second point of failure after the legs

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Dec 4, 2023
Elijah
3 out of 5 stars review

Verified Purchase

Not adjustable

Shelves were not as spacious as I thought

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reply from Member's Mark Team

his shelving unit does include adjustable feet for leveling, however; the space between each shelf is not adjustable, Elijah. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 23, 2024
Dave
5 out of 5 stars review

Verified Purchase

Bought Three more!

Easy set up and surprisingly sturdy with the plastic couplers included.

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Mar 4, 2025
Cindy
5 out of 5 stars review

Verified Purchase

Great storage!

So so easy tomout together

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Feb 13, 2024
K M
5 out of 5 stars review

Verified Purchase

exactly what I was looking for

nice and wide, holds 2 boxes side by side

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Mar 25, 2024
Paula
5 out of 5 stars review

Verified Purchase

Storing bulk

Perfect for storing members mark bulk items!

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Jan 25, 2024
Deal Breaker
3 out of 5 stars review

Verified Purchase

Not that strong

The self bends for even 10pounds of weight

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reply from Member's Mark Team

We are sorry to hear you are not satisfied with our product. Please know all Member's Mark items come with a 100% Satisfaction Guarantee. This shelving unit is rated at 200 lbs. capacity per shelf when weight is distributed evenly and heaviest items are stored on the two lowest shelves. For further assistance, please reach out to our Member Support team at (888) 301-0332.