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Customer reviews for Member's Mark 5-Tier Heavy-Duty Shelf, 48""W x 20""D x 72""H for
Member's Mark 5-Tier Heavy-Duty Shelf, 48""W x 20""D x 72""H
4.7 out of 5 stars
stars1,945 ratings698 reviews
  1. 5 stars83% (1,612)
  2. 4 stars9% (167)
  3. 3 stars3% (61)
  4. 2 stars2% (35)
  5. 1 star4% (70)

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Showing 311-320 of 698 reviews
Dec 28, 2023
MC
1 out of 5 stars review

Members Mark plastic 5tier storage rack

Worse storage rack I have ever bought.... they do not hold up to the weight the product tells you. In one day with light boxes/items on it,, the center of the shelves were bending down. The bottom legs started to bend. Do not buy unless you want to store stuffed animals on it. Worthless for anything else. Very poor quality.

Helpful?3P1EXF8TKR6R16523755835
reply from Member's Mark Team

We are sorry to hear you are not satisfied with our product, MC. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime. This shelving unit is rated at 200 lbs. capacity per shelf when weight is distributed evenly and heaviest items are stored on the two lowest shelves. For further assistance, please reach out to our Member Support team at (888) 301-0332.

May 23, 2025
El Pedro
5 out of 5 stars review

Excellent shelfs

Ive purchased 8 of these and got my garage orgainzed. Its no longer a pile here and pile there. It looks like a wherehouse and I can actually find stuff. This with vlear containers perfect combo. I bought them on sal2 for 50$ which was a steal!

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Jul 22, 2024
SamsMember
1 out of 5 stars review

Not enough space between shelfs 27 Gal containers

If you plan to use the 27-gallon yellow and black containers and count on removing them from shelves occasionally, don't buy. The space between each shelve isn't tall enough and you will find it is extremely difficult to remove and replace. Notice how tight the pictures are and then add a little bit of weight, and they become unusable with the containers pictured.

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Nov 1, 2023
Mx
1 out of 5 stars review

Verified Purchase

Doesn't want to stand up

Not strong enough

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reply from Member's Mark Team

We are sorry to hear you are not satisfied with this shelf, Mx. This shelving unit is rated to hold 200 lbs. per shelf when weight is distributed evenly. For maximum stability, please ensure support poles are fully seated, adjustable feet are leveled, and unit is secured to a wall using the included brackets. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Jan 1, 2024
loki2274
4 out of 5 stars review

great but---

i purchased 2 sets of these about 3 months ago. you can beat them for the money they are 30 dollars more at lowes so big savings. i got 2 for my business also. one thing to be aware of is that they will sag in the middle of the shelf at below the 200 pound amount. since i anchored mine to the wall at the shop i got cheap shelving brackets and braced them in the middle problem solved. overall i will probably be getting 1 or 2 more

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Apr 23, 2023
Rose
5 out of 5 stars review

Verified Purchase

This shelf was easy to assemble. It is sturdy..

HEAVY DUTY PCV SHELF

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Jan 14, 2025
Rooster75
5 out of 5 stars review

Size Matters Not

These shelves are awesome! The reviewer that said the tubs do not fit must not have read the instructions. I would suggest these shelves and would also suggest you read the instructions. If you want the shelves to hold taller items, simply adjust your shelving height. Please do your due dilligence before leaving a review that misleads other consumers.

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Dec 20, 2023
frustrated
1 out of 5 stars review

missing parts - do not buy.

It takes awhile to put this together. Got to the last shelf and I was missing a leg. Sams club can’t/won’t help. Waited on the phone for nearly 20 minutes. Have to deassemble and return. Sams club says they stand by their MM products - 1000% untrue.

Helpful?3P1EXF8TKR6R16523755835
reply from Member's Mark Team

We are sorry to hear your shelving unit was missing pieces and the for frustration you've experienced. Please refer to the back of the product label or the image of the label on this page for information on obtaining replacement parts. For further assistance, please reach out to Member Support at (888) 301-0332.

Mar 20, 2023
Charlotte
5 out of 5 stars review

Big and Sturdy

This thing is HUGE! But it's EXACTLY what I needed. It's very easy to assemble, although the instructions need to be a little more specific and the pcitures of the parts are fuzzy. Not to mention, the parts are all connected on plastic, which you have to cut or twist to remove. Which was annoying. Other than that, it was a POC.

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May 30, 2024
Adam
1 out of 5 stars review

Item failed after about 45 days.

I bought this item approximately 2 months ago in my local Sam's Club after it had been out of stock for some time. I used the shelving to store surplus food items that I would find on sale at my Sam's Club and other places since food prices have become so burdensome. Today, while sitting in my living room, I heard a mighty crash in my basement, and went downstairs to find the shelving unit had failed, which several of the uprights collapsing, sending food items across my basement and damaging several items, ruining a rug, and knocking my washing machine about a food from where it had been positioned. The entire shelving unit may have had 200 to 250 pounds of food on it, with the heaviest items being on the bottom two shelves. No individual shelf came close to meeting the identified max weight per shelf. Either I received a defective version, or this item generally is unable to hold the claimed weight. In either event, I am incredibly disappointed. Now, after cleaning up broken glass, pickle juice, and protein shakes all over the floor, I have to throw out about $600 worth of food, see if I can salvage the rug (unlikely), replace some broken items that were nearby, and hope and pray my washing machine still works when I finally get it back into its place. Thankfully, no one was nearby as they could have been seriously injured. The irony in this is I received a metal five-shelf unit from Sam's Club in the mail today that I was hoping to place in the garage, and now I have serious reservations about the safety of the new shelf and whether I should simply return it to Sam's Club rather than risking any more damage to my home.

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reply from Member's Mark Team

We apologize for this experience, Adam. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.