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Customer reviews for Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H for
Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H
4.6 out of 5 stars
stars
2,016 ratings729 reviews
  1. 5 stars82% (1,663)
  2. 4 stars9% (177)
  3. 3 stars3% (65)
  4. 2 stars2% (35)
  5. 1 star4% (76)

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Showing 311-320 of 729 reviews
Jun 4, 2026
Kathy
5 out of 5 stars review

Members Mark 5- Tier heavy duty Shelf

The shelves are really strong and spacious. We purchased 3 of them. They are just what we needed to organize our garage. For the price you just can't beat them. We would highly recommend them.

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May 30, 2024
Adam
1 out of 5 stars review

Item failed after about 45 days.

I bought this item approximately 2 months ago in my local Sam's Club after it had been out of stock for some time. I used the shelving to store surplus food items that I would find on sale at my Sam's Club and other places since food prices have become so burdensome. Today, while sitting in my living room, I heard a mighty crash in my basement, and went downstairs to find the shelving unit had failed, which several of the uprights collapsing, sending food items across my basement and damaging several items, ruining a rug, and knocking my washing machine about a food from where it had been positioned. The entire shelving unit may have had 200 to 250 pounds of food on it, with the heaviest items being on the bottom two shelves. No individual shelf came close to meeting the identified max weight per shelf. Either I received a defective version, or this item generally is unable to hold the claimed weight. In either event, I am incredibly disappointed. Now, after cleaning up broken glass, pickle juice, and protein shakes all over the floor, I have to throw out about $600 worth of food, see if I can salvage the rug (unlikely), replace some broken items that were nearby, and hope and pray my washing machine still works when I finally get it back into its place. Thankfully, no one was nearby as they could have been seriously injured. The irony in this is I received a metal five-shelf unit from Sam's Club in the mail today that I was hoping to place in the garage, and now I have serious reservations about the safety of the new shelf and whether I should simply return it to Sam's Club rather than risking any more damage to my home.

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reply from Member's Mark Team

We apologize for this experience, Adam. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Dec 20, 2023
frustrated
1 out of 5 stars review

missing parts - do not buy.

It takes awhile to put this together. Got to the last shelf and I was missing a leg. Sams club can’t/won’t help. Waited on the phone for nearly 20 minutes. Have to deassemble and return. Sams club says they stand by their MM products - 1000% untrue.

Helpful?3P1EXF8TKR6R16523755835
reply from Member's Mark Team

We are sorry to hear your shelving unit was missing pieces and the for frustration you've experienced. Please refer to the back of the product label or the image of the label on this page for information on obtaining replacement parts. For further assistance, please reach out to Member Support at (888) 301-0332.

Jul 22, 2024
SamsMember
1 out of 5 stars review

Not enough space between shelfs 27 Gal containers

If you plan to use the 27-gallon yellow and black containers and count on removing them from shelves occasionally, don't buy. The space between each shelve isn't tall enough and you will find it is extremely difficult to remove and replace. Notice how tight the pictures are and then add a little bit of weight, and they become unusable with the containers pictured.

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Jan 1, 2024
loki2274
4 out of 5 stars review

great but---

i purchased 2 sets of these about 3 months ago. you can beat them for the money they are 30 dollars more at lowes so big savings. i got 2 for my business also. one thing to be aware of is that they will sag in the middle of the shelf at below the 200 pound amount. since i anchored mine to the wall at the shop i got cheap shelving brackets and braced them in the middle problem solved. overall i will probably be getting 1 or 2 more

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Apr 23, 2023
Rose
5 out of 5 stars review

Verified Purchase

This shelf was easy to assemble. It is sturdy..

HEAVY DUTY PCV SHELF

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Jun 2, 2024
kitty
1 out of 5 stars review

I bought two of these shelves and they are great. The shelves are designed to hold the Member's Mark27 gallon heavy-duty storage tote which was black with a yellow cover. I had a couple from a previous purchase and they fit. Sam's Club no longer carries this tote and now carries the tote with red cover that does not fit the shelf. I now find the shelves useless and will return since I cannot get additional totes for the shelves. Yellow/black totes from other stores do not fit either.

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reply from Member's Mark Team

We are sorry some of your totes do not fit the shelf, kitty. These shelves are designed to fit the Members Mark 27 Gallon Black and Yellow tote, as well as the Memeber's Mark 60 quart 2 pack totes. Unfortunately, some other sizes or brands of totes may not fit properly. All Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Jan 11, 2026
TC
4 out of 5 stars review

Worth the money flexible to use

Shelf unit is easy to put together and it was nice that there were enough parts to make 2 separate units. I made a 4 shelf unit and a unit just off the floor. Had enough feet for the two units. Only request is that they had offered spacers so you could make one or two shelves with a more height, for taller items. Worth the money.

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Jan 9, 2026
SKW
1 out of 5 stars review

False advertisement

The black and yellow tubs do not fit on these shelves. They are about 2” too tall to slide in. Now I have two shelves set up and 8 totes with nowhere to put them. That's was the whole reason we chose this shelving unit - to store the matching totes. Unbelievable.

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reply from Member's Mark Team

These shelves are designed to fit the Members Mark 27 Gallon Black and Yellow tote, as well as the Member's Mark 60 quart clear totes. Unfortunately, some other sizes or brands of totes may not fit properly. The height between each shelf tier is 14.625 inches tall. Please know if you are unhappy with this purchase, you may exchange or return the shelf for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 13, 2026
JOSHUA
4 out of 5 stars review

Good for light duty

I got these to use for my spring seed starting. I have been somewhat disappointed with them for that purpose. The shelves sag badly even with just trays of 4.5" pots. And they stay bowed even after the weight has been removed. Also they are not wide enough to fit 4 of the 1020 standard trays. The 4 foot metal shelf I got from Sam's fits them fine. But this plastic unit will not because of how big the uprights are :-(

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