Hi Samantha, I’m truly sorry to hear about your experience with your recent order of Gain &#43; Oxi Liquid Laundry Detergent, Moonlight Breeze. I understand how frustrating it must be to receive a damaged shipment, especially when it affects your holiday gifts and personal belongings.<br /><br />At Gain, we take product quality and packaging very seriously. We strive to ensure that our products arrive in perfect condition, and it’s disappointing to learn that this was not the case for you. Your feedback is invaluable, and we will share your experience with our team to help improve our packaging.<br /><br />Please reach out to our service team directly at 800-888-4246. We will be more than happy to assist you with this issue.<br /><br />Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter.

Thanks so much for your feedback and for the review. We're sorry that you found this difficult to life. Your feedback is important, and we'd like to make sure your feedback is heard. Please call us at (800) 888-4246.

We're very sorry to hear this! All our laundry detergents are designed to provide good overall cleaning and they are put to many tests to ensure they do this. There are many factors that may affect stain removal results, such as, fabric type, washing machine performance, washing technique, load size, dosage amount, and detergent performance. We'd love to look into all of these closer with you, as well as make this right and share your comments with our quality team. When you have a chance, give us a call so we can help: (800) 888-4246

We&#39;re sorry to hear this, Jo, as we have strict quality controls in place to ensure that you receive our products in perfect condition. It may help to know that this may be caused by the product being stored in extreme heat, such as on a dryer, in direct sunlight, or in a hot car. The liquid should return to normal when it is stored at room temperature, but if this wasn&#39;t the case for you, please give us a call at 1-800-888-4246, M-F 9am-6pm EST.