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Customer reviews for Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H for
Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H
4.5 out of 5 stars
stars
4,452 ratings2,060 reviews
  1. 5 stars78% (3,474)
  2. 4 stars10% (434)
  3. 3 stars4% (190)
  4. 2 stars3% (126)
  5. 1 star5% (228)

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Showing 681-690 of 2,060 reviews
Sep 6, 2023
Reviewer name: Jk
3 out of 5 stars
3 out of 5 stars review

Terrible corner connectors

I bought this for the weight capacity. Some of the particle board shelves came a bit warped. The metal frame is solid enough. The cheap plastic corner connectors are awful and pop out easily. It's serving the intended purpose for holding heavy items so I'll keep it, but I would recommend getting something with metal shelves.

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Aug 29, 2016
Reviewer name: Angie D
3 out of 5 stars
3 out of 5 stars review

Nice for price but NOT easy to put together

I bought two of these for a long storage closet. For the price, they are nice, but a couple notes to buyers. It is NOT easy to put together; you definitely need a hammer or something to pound the rails in place. They do not lock easily together as described. I have a ton of cuts from putting this together, all over me. So, grab a hammer before you start. I also thought I could do it by myself but ended up needing my spouse to help me hold sides together while I hammered in place. Also, I'm not sure that I trust the weight limit for each shelf as described in the advertisement. As a matter of fact I will not be putting more than 100 lbs on each shelf, if that. If you stack it together tall, like the main picture, I cannot see that 100 lbs would be stable on the top 2-3 shelves. They are barely held together by the bolts, and all of my posts are aligned. I made one the tall shelf, and made the 2nd set side by side. I think the side by side will be more stable. For the price I shouldn't complain, but the frustration of putting it together and being leery about the weight per shelf makes me give it only 3 stars. They did arrive ahead of schedule though, by 4 days! Would recommend these shelves if you knew what you were getting in to with the caveats above.

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Jul 12, 2022
Reviewer name: David
3 out of 5 stars
3 out of 5 stars review

why the price hike?

I purchase one in February of 2022 for $69.99. A great price if you ask me. I wish I bought more then. Recent reviews state the new version using the same model numbers have plastic connections now instead of the metal connections for holding the shelves up. That’s a ridiculous change to make in addition to a price hike of $25!!! I didn’t think that anyone at Samsclub would allow a price adjustment. I ask anyway since the new version of this same model is obviously inferior due to the change in the connectors but I got shut down real fast.

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Oct 28, 2023
Reviewer name: Alex
1 out of 5 stars
1 out of 5 stars review

Junk

These are absolute junk. I bought the same shelf over a year ago. After my initial purchase I checked the product page constantly only to find it always out of stock. I waited with crossed fingers for over a year, until recently these came back in stock. The metal on this new unit is a different color, it is flimsy, and is nearly impossible to fit it together effectively. Clearly the sourcing for these shelves changed and the new ones are terrible.

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Mar 12, 2024
Reviewer name: MtnPeeps
5 out of 5 stars
5 out of 5 stars review

Quick and easy to assemble, Good and Sturdy.

We bought these a few month's back and they've been Great! They were easily assembled, and didn't take long. I recommend having a rubber mallet and a block of wood to help hammer in place. I put them together myself. The first one went a little bit slow (they come w/directions), but the next 3 went fast. Love the shelf material. I was dreading the heavy pressed wood that usually comes with shelf units. These came with a light hard plastic, extremely sturdy, and made it easy for me to pop into place. I'm storing heavy glassware and other heavy appliances on them and they are holding up wonderfully. No signs of bowing.They look nice and uniformed. Extremely PLEASED with them and want to buy more. I have the other chrome metal ones, like these much better. Plus, a price that makes them very affordable.

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Nov 11, 2022
Reviewer name: George
1 out of 5 stars
1 out of 5 stars review

Cutting corners, not the same unit as before

I purchased one of these shelving units after having bought six several years ago for use in my storage shed. This one looks the same, but instead of the sturdy five inch metal corner connector brackets that used to come with the ones I purchased years ago, the connecting piece is a now a small, cheap plastic part that is meant to sit in the top/bottom grove of the corner metal piece. It's hot garbage and often pops out of place as you are trying to help secure it with the horizontal metal shelf holders. I wouldn't dream of testing the stated weight limits with this flimsy piece of plastic in there. What were you thinking Sam's?

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Feb 26, 2022
Reviewer name: Br
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Storage rack assembly

This shelf was not as easy to put together as the 1st one we got. Once the brackets were in place, they would pop out if bumped. The brackets fit the key hole slots fine. Then the directions said to snap in place with a wooden mallet. They still popped out if bumped. Once 1/2 of it was put together with the shelves in place, the brackets still popped out if bumped but not as easily. You need lots of patience to put this together.

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Aug 9, 2020
Reviewer name: Aggravated in Alabama
1 out of 5 stars
1 out of 5 stars review

DON’T BUY THIS!!!

Bought for garage storage. It’s NOT steel, but cheap, thin aluminum. I wanted to return it after we had it half assembled but my husband said it was too much trouble to return it. We planned to buy 3 more for additional storage but definitely will find another shelf now. There’s no way it would hold 800 pounds TOTAL much less the 4,000 promised. I bought another brand a year ago at Ollie’s which was real steel for toy storage. It was heavy duty and cost lots less. I’ll go back to Ollie’s and hopefully they have more! Sam’s is my go-to but this purchase was a huge disappointment!!

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May 29, 2023
Reviewer name: SF
1 out of 5 stars
1 out of 5 stars review

Poor quality

When I started to put this together, I realized how flimsy and cheap it was. The rails wouldn't stay in place and kept popping off, the metal pieces easily bent and the paint scratches off very easily. The rails are really hard to lock in place and they would bend when trying to force them into place and then would sort of just be half way on. I would not trust the weight capacity on this thing. We bought a plastic rack the exact same size and cheaper and it was way better quality then this. Half way through assembly we gave up, took if apart and returned it.

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Nov 18, 2024
Reviewer name: SSam
1 out of 5 stars
1 out of 5 stars review

Very dissappointed in low quality

This product is evidently made by a different vendor than the one you use to sell that had same specs and appearance. The old one was a great product as we purchsed 8 of them and love using them. This new shelving is definitely subpar. The ends will bend when trying to install shelf brackets and the piece to connect upper section to lower is literally a joke. The old unit had a metal piece that gave you a solid and sturdy connection, This new unit has a small plastic piece similar to the end caps which simply wouldn't hold a feather together. I could live with having to bend the brackets back to make fit but the connection piece was the "straw that broke the camels back". Returning both units that we recently purchased. This kind of nonsense in merchandise cheapens the quality of your membership program. Will still be shopping at Sam's but so dissapointed in this product slipping past a product quality inspection by your buying office.

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