Customer reviews for Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H forMember photos









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Verified Purchase
Great, love option to build vertical or horizontal
Good purchase
Horrible Shelves!
I bought these shelves a while back and they were built sturdy, really sturdy, but I just bought three more, and these are junk. They are a lawsuit waiting to happen. They used to have a strong piece of angle iron that went in between the two leg supports, now all they have is a little piece of plastic that will not hold this together. I had to add my own supports to hold the legs together. It says this unit will hold 4000 pounds, I doubt it will! Sam's has taken a huge hit in the quality department. I think a lot of the positive reviews came from the older better built shelves. I bought these on 9/24/2023, the older ones I bought about three or four years ago. If these units break, I will bring a suit against Sams for anything that breaks.
Don't Buy
I can't believe this thing is as highly reviewed as it is; fake reviews? I echo many of the same 1 star reviews on here. The beams are ridiculously thin; every single front, back and cross beam has to be beat in; only 1 in 6 fit the first time, so beams are bent. The rivets are thick and interfere with the shelf laying flat, so half of those have to be wedged in with a screwdriver. Wife is using for clothes, yarn. That is about all I would trust it for. More useful for firewood and scrap metal than storing anything in the garage. Told my wife if she tired of using it, or we moved; I'm selling them or throwing them out. Not putting these things together again. I have at least three other metal shelf designs for reference, that I've moved multiple times, with no issues.
Second Purchase - OOPS
Just purchased 5 more on these. Regrettably there has been a HUGE change in quality. We just moved into our new home where I brought 7 of these shelving units that I purchased about 5 years ago with me that I disassembled and then reassembled in my new basement. Still extremely happy with the older units. Except of a slight color change, the 'appearance' of the new and older units is identical. But the quality is NOT close. I put all 7 of the older units i brought with me together in a little over an hour. This included putting then in place, moving them, pushing them around and lining them up. I then started assembling the new units. The first unit took me over 45 minutes to put together. The assembly process and construction is the same, but the quality of the steel, thickness of each piece is not the same. The new units are thinner, manufacturing quality is at best VERY poor. i ended up having to bend the metal pieces over and over trying to get them to fit. I am an engineer, and very mechanically inclinded, and 190 pounds. qualified and quite capable, but i struggled. A few examples: The four corner supports are two 36" pieces you put together to form your 6' corners. The older version was the same except the piece used to fit between the two for the older was a substantial piece of angled steel about 5" long and when the two 36" where assemble with this piece the 6' corner would be easy to work with and not come apart. The newer units, instead of this piece of steel to assemble the two pieces, us a piece of plastic that is all of about a half inch. So cheap, and assembling the legs, this does not hold them together allowing you to move it around assembling the rest of the unit's pieces. When i FINALLY got one put tother, took a deep breath and went to move it into place, only a 6-8" move, the unit came apart at this joint falling apart with the upper half landing on the floor. Another example: the rivets or small 'buttons' that 'fit' into the corner pieces should fit easily into the holes, then snap down. This was so much work and so frustrating, over half the units shelf rails would not slide all the way down and some i could not get to go in at all without tools and countless working of the pieces pounding wiggling into place. With the poor construction, IF I were to want to change on of the shelves location, the height of one of the selves, taking it apart and putting it at a different elevation was next to impossible because beating the shelves apart because they fit so forcibly together caused the whole unit to come apart in where you did not want it to. I wanted all my shelves new and older to match. i was excited to find i could still get these units so they all looked the same. My wife would not have put up with this and would have returned these units. I managed thru it. I do not plan to move again, but if i do, these newer units will stay here.
Quality has gone down
I bought 3 of these shelves 4 years ago and I was very pleased with how sturdy they were. Naturally, when I needed another one I bought the same one again. Only to find out the metal was flimsier, the powder coat finish not as nice, the brackets that connect the corner pieces don't have a stop bump to prevent them from sliding down into the corner piece, and the wood shelf is thinner, lighter and prone to chipping. I chipped the corners just installing them. The difference between how the older shelves look and new one is astounding! However, the price is the same! I want my money back!
Verified Purchase
Storage rack assembly
This shelf was not as easy to put together as the 1st one we got. Once the brackets were in place, they would pop out if bumped. The brackets fit the key hole slots fine. Then the directions said to snap in place with a wooden mallet. They still popped out if bumped. Once 1/2 of it was put together with the shelves in place, the brackets still popped out if bumped but not as easily. You need lots of patience to put this together.
why the price hike?
I purchase one in February of 2022 for $69.99. A great price if you ask me. I wish I bought more then. Recent reviews state the new version using the same model numbers have plastic connections now instead of the metal connections for holding the shelves up. That’s a ridiculous change to make in addition to a price hike of $25!!! I didn’t think that anyone at Samsclub would allow a price adjustment. I ask anyway since the new version of this same model is obviously inferior due to the change in the connectors but I got shut down real fast.
downhill
5 and 6 years ago we bought several of these shelves. They were absolutely amazing good quality and good tabs that held them together. This past few months we bought 3 more and they are absolute crap. It`s a shame I`m going to have to buy more but I will try to source the clips that hold the top and bottom elsewhere. The new shelves have a little tiny plastic clip that holds the top legs onto the bottom legs. The old shelves had a fairly heavy duty metal pin and it wasnt possibly to tip the top half off the bottom how but its a safety issue now.
Design changed and not for the better
I bought two of these a couple years ago and they were fantastic. I really liked that it had a steel frame, the shelves weren't wire mesh or made of press board that will warp and get destroyed from humidity, and had a substantial load rating. Assembly was also super easy. Fast forward to last week, and I needed one more for my garage so I bought another of these...The new version is crap. It has a different coating now so doesn't match my old ones; it also makes it look like cheap textured plastic. Functionally, I believe the coating is applied too thick now and affects how the rivet engages (or doesn't) engage. The result is you have to beat the snot out of the pieces to try to get them to engage in the slots, bending and/or destroying them in the process. I was able to get mine together but this was not a pleasant experience. I will most likely NOT be buying again.
Buy Better
Metal is not sturdy. Pieces were bent and a couple were unusable. If you are stacking them it becomes unstable. The link pieces for stacking are not long enough for stability like on other muscle racks. I recommend buying another product. I have had muscle racks from Walmart, lowes, and menards and by far this is the worst one.