Was hoping to get additional shelves in the Gorilla Rack style that we've had for about 15 years. These are not even close to that quality. The frame is so flimsy that you can't put it together by yourself. The shelf supports keep popping out at the slightest flexing, even when the shelves are mostly assembled, and you can't trust *any* serious weight on the upper shelves. Who knows when this shelf will come toppling down on our children? Pathetic, Sam's Club.

What bang for the buck! I'm not sure what I did to warrant free shipping but this thing had to cost at least half the purchase price to ship. It took me less than 20 minutes to assemble and couldn't be more straightforward to put together. The steel sections could have been a bit higher gauge steel but once assembled it's a solid unit!

I purchased three. Shipping took 12 days. Assembly is not the easiest with only one person, but its doable. The biggest pain is one of the parts, a C-post coupler, was bent incorrectly and didn't fit. After several attempts to contact the Sam's Club customer number for replacement parts, I was finally given an email address to the manufacture, in Taiwan. I've emailed them for the part, but will likely have to wait several weeks. I'll most likely end up going to the store to swap parts when these are back in stock. I'm sure it will be quicker.

I have everything to say about this unit! It’s all good. I’m using this for pantry space in a spare bedroom. It’s 80# of pure awesomeness. Zero tools required to assemble, any shelf spacing options imaginable, I loved how the rails and braces were tapped in pairs, and seemingly endless shelf space. I’m so glad I found this and recommended it to my daughter. Shortly after she received hers…they are sold out. Hope to be using this for many years to come.

I purchased multiple racks over the years and the new ones, which you can identify easily because they are black, are horrible. The metal in thinner and the connecting pieces use to be metal, but now are plastic and super flimsy. When I use a rubber mallet to install the horizontal pieces, they bend easily. I had to bend the pieces back.

I bought these after redoing them for a friend. They put it together wrong had some of the uprights slots in the wrong direction shelf would fall out. After it was rebuilt they loved them. I did 3 units had them assembled in hour each. That included moving the my junk and putting them on the rack. I also attached them to the wall studs.

Pros: -Easy to assemble -Sturdy Cons: -Wooden shelves arrived chipped on corners -I would not trust the 800 lb. weight capacity per shelf -I bought 4 of these online when they were on sale, and I only received one. Once the item became out of stock, my order was automatically canceled. (Side Note: there were 24 available in my local club) Now it is my problem to re-order once the shelves become available. The sale price will not be honored. Terrible customer service with this experience. My local Club and Online Customer Service could not rectify this issue. Don't be enticed with free shipping. Buy in the store if you really want the storage rack. Overall, the shelf is not bad for the price

Bought 4 of the Member’s Mark 5-shelf storage racks a couple years ago and they are fantastic. I bought these which are same item # and description and what I got was junk. Not even MM brand, but Armadillo. Can’t return these quick enough. They are absolutely useless!

Armadillo brand that has been substituted for members' mark is nowhere near as good. I trust it once I have it put together, however, its very annoying to assemble these new models with the plastic post connectors. As soon as one beam is connected, another comes loose. Bring back the original model. They are 5 star quality.

These are super sturdy shelves and VERY easy to put together. My husband and I have now bought 4 sets to use (garage and basement). They come together very fast. I do suggest using a rubber end mallet (inexpensive one), however it is not necessary.