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Customer reviews for SAMSUNG 3.1 Channel Soundbar w/Dolby Digital 5.1 for
SAMSUNG 3.1 Channel Soundbar w/Dolby Digital 5.1
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4.5 out of 5 stars
stars
104 ratings65 reviews
  1. 5 stars72% (75)
  2. 4 stars17% (18)
  3. 3 stars5% (5)
  4. 2 stars3% (3)
  5. 1 star3% (3)

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Showing 1-10 of 65 reviews
Dec 20, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great surround sound

What a great sound system. When we first set it up, I literally thought something was going on in the house. I had to stop and listen and realized it was the surround sound!!

Helpful?2PBVKFGY754316491701025
Dec 27, 2025
Reviewer name: Debsamsclubshopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality sound -easy set up

Great sound - much better than the tv speakers. Nice bass sound. Reasonably priced. Bought it on sale too. Basic plug and play. Have a new Samsung tv. So it was a seamless install.

Helpful?2PBVKFGY754316491701025
Apr 4, 2026
Reviewer name: Bay_thoven
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sound bar Samsung

Big difference from stock TV sound worth the upcharge. Could have bought another brand for $50 less but decided everything the same brand might have less compatibility issues.

Helpful?2PBVKFGY754316491701025
Apr 10, 2026
Reviewer name: Rodney Lee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung surround sound

I love that it's Bluetooth & it sounds amazing

Helpful?2PBVKFGY754316491701025
Sep 19, 2025
Reviewer name: Nameless
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice unit for the price!

Very happy with it. It's our first sound bar, much better than TV speakers alone and the sub does alright

Helpful?2PBVKFGY754316491701025
Aug 27, 2026
Reviewer name: Carvel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easily Pairs with Samsung TV

So easy to connect to my Samsung TV. I had purchased an LG that kept losing connection to it and had to return it. Not sure if Samsung makes it harder to use any other model but it works and sounds great. Especially for the price.

Helpful?2PBVKFGY754316491701025
Oct 19, 2025
Reviewer name: Jer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Good quality and it was on sale

Helpful?2PBVKFGY754316491701025
Jan 20, 2026
Reviewer name: jim
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

sound bar with bass.

still working on learning how to run it. works great, good sub sound, i neèd to learn how or if I can turn up just voices. otter than that it's great for what I use it for..

Helpful?2PBVKFGY754316491701025
Apr 30, 2026
Reviewer name: Taz
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Keep looking

Hard to set up and it's already starting to have crackling sound. I'd hate to say that I wasted my money but that's how I feel

Helpful?2PBVKFGY754316491701025
reply from Samsung

Hi Taz,<br /><br />We appreciate you taking a few moments to review the Samsung HW-B620F Soundbar.<br /><br />Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer&#39;s warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. <br /><br />Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat &amp; Sun 8 AM – 6 PM EST. Or visit us on the Samsung website and click on the ‘Support’ link for:<br />• Live Chat<br />• Manuals, Software, &amp; Warranty Info<br />• Creating a service ticket<br /><br />~ Samsung Solutions

Jul 18, 2026
Reviewer name: Anthony
1 out of 5 stars
1 out of 5 stars review

The subwoofer would not connect to the soundbar. Incredibly unintuitive to use on top of it. Soundbar connected fine. Every instruction tells you in all connects automatically, but there is zero competent support or instruction for when it doesn’t. Save yourself the frustration and buy something else.

Helpful?2PBVKFGY754316491701025
reply from Samsung

Hi Anthony,<br /><br />We appreciate you taking a few moments to review the HW-B620F Samsung Soundbar.<br /><br />When powered on for the first time, the subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar.<br /><br />Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.<br /><br />Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.<br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat &amp; Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions