DO NOT BUY!! The machine worked great for about 4 months and then began to make loud noises when pumping water and eventually stopped working. I attempted to seek a warranty claim and after very poor response rate and over a month, I was told to ship the unit cross-country at my expense for them to examine the product.

This is review is for the model # EFIC123-SS I believe i bought this before Christmas 2019 so its been a year but it could be 2 years, you know how these things go. Anyway we had been hearing this hellacious grinding coming from the ice maker on a rare occasion and it eventually quit. Lights would come on but it would do nothing. Did a little digging on the interwebs and got a hint it was the motor. Took the thing apart (8 screws total) and see picture for the nasty bits..... The water that sprays in is directly beside the assembly arm that is turned by the motor. As a result this water splashed into the motor arm, rusted out the motor arm, and seized it up. I sprayed it with WD-40 and scrapped off most of the rust and it actually is working again. I might order a replacement motor but this will clearly be an issue for as long as this unit works. I would strongly AVOID this unit, I will now try not to think about the rust in my ice cubes....

We maintain a counter ice maker 24/7 due to passive ice maker in freezer. Usually every 2-3 years we need a new one. I had this delivered from Sam’s Club as we’re older & easier to manipulate. First one didn’t work at all. Physically brought it back to Sam’s to exchange. Bad de decision on my part. Less than 6 months later, stopped all together. Very disappointed

Exactly What we needed- Fits well on the counter it does need room on each side. We had to stop using the ice maker in our fridge due to water issues in our area- this makes enough to fill the fridge ice maker instead on any given day. Takes 9-10 minutes to start making the first batch. It is a lil loud but u get use to it. Turn it off if u want to take a nap it is annoying when it wakes u dumping the ice. Overall, it is exactly what we were looking for.

I wish I knew how difficult this would be to clean. It’s recently started to grow mold. Instructions say to clean with vinegar.. that’s not going to kill the mold if I can’t take the cover off to clean the space where the ice forms. Don’t buy it’ll make you sick.

While cleaning my icemaker, I could not find out why I kept getting rust and almost dirt like stuff running out. I opened it up and something is rusting in it. It is supposed to be Stainless steel, but this motor thing isnt. Also, the plastic is cracked around the motor key and was only held on by the ring. I cant even clean this rust off, it just keeps flaking. What good is it now to put back together, just to eat rust ice? There is no good frigidaire help, its not registerable and its been only 9 months! I took it back to Sams and they said "TOUGH, CALL THE MANUFACTURER, YOUR 90 DAYS IS UP". WOW. Ok, but how? If you bought one you should look up in the right and see if yours is a rust bucket too. Maybe it was an accidental part? I wish I could get help, but Frigidaire has no contactable/manufacturers warranty type ability. All I can do is leave a review. Other than this, the ice is good. I think I have a bad part.

I wanted to buy a pellet ice maker (for sonic type ice) but the $400 price tag along with bad reviews from people who had multiple problems with them made me look elsewhere. I decided to try this one and love it. If you like the “soft” crunch of the pellet cubes you will love it too. I actually think I may like these bullet cubes better. Hope it lasts a long time.

Works fast. In the first 8 minutes I had ice cubes. The ice tends to drop wet so when you’re going to store in the freezer as I do it will stick to one another. I use my ice to put in a cooler so it doesn’t matter for me I just break it up by hand or in a grocery bag. For quick and fast ice this machine provides just that. It’s not like an ice machine that a fridge provides so don’t get if you think that’s how it works it doesn’t. Just a quick convenient alternative or for hurricane preparation so you’re not suffering from a heat stroke. Still a great buy I love it.

Ice machine was good in the beginning..but there's no good way to clean the ice tray. One side of the tray kept on turning BLACK. I cleaned this more often, but last night, I had to give up. There was a trail of black water leading to the water well.....and shocking black pieces of rubbish was in the water! Please don't buy this!

This ice maker worked great at first then after only a month it stopped working properly It would freeze all the ice together and not produce any more if you buy this ice maker buy the warranty through sams because the company that makes them are absolutely no help