We are really sorry to hear you had this experience with our Tide Ultra Oxi Boost Liquid Laundry Detergent, Lily. It must upsetting that the scent was too powerful for your liking, and it did not perfom as expected. We understand scent is a very subjective matter, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. For a safer Tide Liquid alternative, I would advise you to try our Tide Liquid Free & Gentle which is formulated for people with sensitive skin, and it is also dye-free and scent-free. And, more importantly, it has an amazing washing performance as these. Our detergents are designed to penetrate fabrics, loosen dirt, and suspend it in water to prevent redepositing. For outdoor stains like clay or soil, powder detergents work best; oily or greasy dirt is better tackled by liquids, while our single-dose units handle both effectively. To enhance cleaning, follow fabric care instructions, use the hottest safe water, sort clothes by color and fabric, pre-treat stains with detergent (after testing for colorfastness), avoid overloading the washer to allow proper tumbling, use the recommended detergent amount based on load size, soil level, and water hardness, and select gentle cycles only as advised by care labels. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Thank you for sharing your feedback regarding the scent of Tide Ultra Oxi Boost. We understand that a strong fragrance can be overwhelming, and we appreciate your honesty in expressing your concerns. If you find the scent to be too strong, we recommend trying Tide Free & Gentle. This variant is designed to be free of dyes and perfumes, making it a great option for those who prefer a milder scent in their laundry. At Tide, we take quality very seriously, and your experience is important to us. We would like to look into your scent experience further. Please feel free to contact us at (800) 879-8433, where our service team is ready to assist you. Thank you for being a valued consumer, and we hope to resolve this matter to your satisfaction.

We thank you for sharing your feedback. Tide Ultra Oxi Boost Liquid Laundry Detergent is a different formula than the original Tide, designed to deliver even better cleaning performance. We understand the scent is different, and while currently only the Ultra Oxi Boost scent is offered, your feedback about scent options is appreciated as we consider future offerings. We would love to hear more about your experience and assist you further, so please call us at (800) 879-8433.

We're so very sorry to hear about this, Jannette. Your feedback is incredibly important to us, and we'd love to connect about this and help. Please call us at (800) 879-8433.