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Customer reviews for SAMSUNG 55" Class U7900F Series 4K Crystal UHD Smart TV for
SAMSUNG 55" Class U7900F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,830 ratings3,730 reviews
  1. 5 stars74% (2,820)
  2. 4 stars15% (576)
  3. 3 stars6% (228)
  4. 2 stars2% (89)
  5. 1 star3% (117)

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Showing 961-970 of 3,730 reviews
Feb 20, 2026
Reviewer name: TV 75 inch
3 out of 5 stars
3 out of 5 stars review

Screen Timed Out Remote

[This review was collected as part of a promotion.] while watching the live stTV, the screen froze. It froze for several hours, even with turning it off and on overnight the next day I had to unplug the power supply to get the TV screen to show. The remote control should have numbers to make it easier to navigate

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Advisor

Hi TV 95 inch, If your U7900F TV’s Smart Hub is freezing, lagging, or not loading properly: 1. Reset Smart Hub – Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub (This will sign you out of apps and reset Smart Hub to factory default.) 2. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now 3. Run Device Care – Home > left directional key > Settings > Support > Device Care > Start Device Care If the issue persists, contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is available under the ‘Support’ link on our website. ~ Samsung Advisor

Feb 8, 2026
Reviewer name: MLo Samsung TV
4 out of 5 stars
4 out of 5 stars review

It is ok

[This review was collected as part of a promotion.] I like the tv but I wish it had a remote control that I can speak commands to. This model also does not have a setting to connect Alexa. It only uses Bixby which I have not setup or used. I dont understand why the tv plays a random channel when I turn it on

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
Apr 5, 2026
Reviewer name: Doug
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I’m a 60 year old and very electronically challenged and setting up an connecting up was relatively simple and I know the picture isn’t the top of the line but I have no issues with it especially for the price point I just hope it last for many years i had two Samsung plasma tvs prior for well over 13 years and they were still working perfectly when I gave them to my needy relatives

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
Jan 18, 2026
Reviewer name: Frankie
1 out of 5 stars
1 out of 5 stars review

Hardware malfunction

The first 4-6 weeks, the TV had no issues other than a slower interface. As I write this, I am roughly 2 months in and there is a hardware issue; a line runs across the top and there is a green dot. Save yourself a headache and do not purchase this item. First photo shows the green spot and part of the line. The second photo shows the entire line running across the TV.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Specialist

Hi Frankie, We regret to hear about your experience with the Samsung U7900F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/ If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist. ~ Samsung Specialist

Feb 21, 2026
Reviewer name: Bigsexy77
5 out of 5 stars
5 out of 5 stars review

A television to be in Aww of

[This review was collected as part of a promotion.] What an amazing television. it's so clear and the huge screen makes everything look like your experiencing it in real life like you're a part of it. also the sound is unbelievable. easy to control and easy to navigate. I love it!

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
Apr 21, 2026
Reviewer name: JoeDevo
1 out of 5 stars
1 out of 5 stars review

Failed after a short time

[This review was collected as part of a promotion.] I’ve had this TV for @ 1 year and it has ceased to work properly. We tried to reset with no effect. Screen simple blinks on and off a dull blue. Remote does nothing and we can only turn it off by unplugging it. It is a bedroom TV so it has had relatively little use compared to our other TVs. A total disappointment.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Advisor

Hi JoeDevo, We’re sorry to hear of the screen interruptions you've encountered. This can be caused by loose connections, faulty cables, or external device settings. These are typically quick to resolve, and we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG so we can assist you further. You can also access LiveChat and additional resources by visiting the Support section on our website. ~ Samsung Advisor

Apr 24, 2026
Reviewer name: ktmrider77
1 out of 5 stars
1 out of 5 stars review

might be better off saving your money

[This review was collected as part of a promotion.] I'm not sure if it's a software problem but whatever operating system is on this TV is very slow and laggy even with the best of the best internet I've tried it on fiber and I've also tried it with the most expensive star link plan there's no difference there that's how I know it's the TV and not a internet connection. The interface itself also is very disappointing there's all these recommended garbage things that I don't want and I actually have to scroll down through the trash to find my actual apps or the actual features that I'm looking for which is very inconvenient for me I like to be able to turn on a TV and go instantly to where I want kind of like the Roku settings are. So keep that in mind when you're designing other things. There's also an issue with a lot of the pre-downloaded programs. They will not let you delete them you can go through the whole deleting process and you can click okay to delete and it still stays there as well as new things you download you have to delete them three maybe five times before they'll actually be removed from your TV. The lack of an input section is fairly confusing I'm young so I was able to figure it out pretty quickly but for an elderly person I do not think this thing would be a good choice. I also don't like the fact that Samsung monitors everything I play on the TV for advertisement purposes and sells that data that's very bothersome and disturbing to me and if I would have known that before I spent the money I would not have purchased this TV. I am sick of being tracked with every little thing I do! Honestly if this TV wasn't so difficult to hang I would have returned it because of what I have described above.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Advisor

Hi ktmrider77, We appreciate your detailed feedback. Please know your opinion is important to us and will be shared with our internal teams. We recommend ensuring your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Apr 27, 2026
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

Lifelong customer > to > Never again customer

[This review was collected as part of a promotion.] The display is okay. The SmartTV software is terrible. The TV is unusable. It bogs and lags, and crashes. Constantly. When it isn’t crashing, it’s loading “system updates” (aka more bloatware). I’ll never buy another Samsung product again.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Advisor

Hi Dave, We appreciate your feedback regarding response time. For optimal performance, please ensure your U7900F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Apr 25, 2026
Reviewer name: Drewbie
5 out of 5 stars
5 out of 5 stars review

Great Ecosystem Integration

[This review was collected as part of a promotion.] Very excellent TV. This is especially great after the Tizen One UI update. You can use dex if you have a galaxy s phone or fold. You can also install nvidia GeForce now for playing pc games such as cities skylines 2 on high settings! if your already heavy into the Samsung ecosystem and need an affordable TV I would highly suggest this.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
Apr 17, 2026
Reviewer name: Jake
5 out of 5 stars
5 out of 5 stars review

A TV for everyone.

[This review was collected as part of a promotion.] The true color pop on this TV is just outstanding. Watching this aesthetic TV during the day matches the room. With how bright this TV is viewing during the daytime makes you feel just as secure as the security Samsung puts behind the TV itself. And last of all, playing games a full resolution is one of the best features with the included game mode.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124