Hi,<br /><br />Thank you for sharing your concerns. If your TV is announcing everything you do, the Voice Guide feature is likely turned on. This is an accessibility function designed to assist users who are visually impaired, and it may have been activated accidentally by holding down the Volume button on your remote.<br /><br />To turn off Voice Guide, go to: Home &gt; left directional key &gt; Settings &gt; All Settings &gt; General &amp; Privacy &gt; Accessibility &gt; Voice Guide Settings &gt; Voice Guide &#61; OFF<br /><br />If there&#39;s anything else we can assist with, please don&#39;t hesitate to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Hi SJ,<br /><br />Thank you for your feedback on the Samsung U7900 TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings &gt; All Settings &gt; Picture &gt; Expert Settings, and review these key settings:<br /><br />Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity<br />• Off: Disables motion enhancements<br />• Auto: Automatically adjusts based on content<br />• Custom: Lets you fine-tune:<br />o Judder Reduction – Helps smooth out uneven motion<br />o LED Clear Motion – Boosts sharpness in fast-moving content<br />o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources<br /><br />Core Picture Settings<br />• Brightness – Controls overall screen brightness<br />• Contrast – Enhances the difference between bright and dark areas<br />• Sharpness – Adjusts edge definition; closer to 20 increases detail<br />• Color – Enhances depth and intensity of colors<br /><br />And don’t forget to check for the latest firmware, which may improve performance: Settings &gt; Support &gt; Software Update &gt; Update Now<br /><br />These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Hi Joseph syktich,<br /><br />We appreciate your purchase. Should you have any questions about your Samsung purchase, please reach out to us at -800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:<br />• Live Chat<br />• Manuals, Software, &amp; Warranty Info<br />• Creating a Service ticket<br /><br />~Samsung Advisor

Hi Teresa,<br /><br />I&#39;m very sorry you received a broken U7900 TV. Please reach out to Sam&#39;s Club for further assistance. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.<br /><br />~ Samsung Advisor