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Customer reviews for SAMSUNG 55" Class U7900F Series 4K Crystal UHD Smart TV for
SAMSUNG 55" Class U7900F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,830 ratings3,730 reviews
  1. 5 stars74% (2,820)
  2. 4 stars15% (576)
  3. 3 stars6% (228)
  4. 2 stars2% (89)
  5. 1 star3% (117)

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Showing 1-10 of 3,730 reviews
Aug 11, 2025
Reviewer name: LAPINKHEART
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung tv

Overall it’s a great tv. I can’t seem to figure out how to turn the volume voice off though. The picture is very clear. It’s almost 3Dish to me. Still getting used to the difference between regular tvs and the newer picture quality. Overall I would buy this model again. This is my first Samsung.

Helpful?3X98WOQFG1UG16471557124
reply from Samsung

Hi,<br /><br />Thank you for sharing your concerns. If your TV is announcing everything you do, the Voice Guide feature is likely turned on. This is an accessibility function designed to assist users who are visually impaired, and it may have been activated accidentally by holding down the Volume button on your remote.<br /><br />To turn off Voice Guide, go to: Home &gt; left directional key &gt; Settings &gt; All Settings &gt; General &amp; Privacy &gt; Accessibility &gt; Voice Guide Settings &gt; Voice Guide &#61; OFF<br /><br />If there&#39;s anything else we can assist with, please don&#39;t hesitate to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Jul 10, 2026
Reviewer name: Fanfan
5 out of 5 stars
5 out of 5 stars review

Samsung reviews

[This review was collected as part of a promotion.] The view of Samsung is great my colors are vibrant, the brightness is clear I can adjust my contrast as desired when I need to upscaling is available and the picture is always responsive when I make need adjustments. I love my Samsung display

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
Jul 13, 2026
Reviewer name: Garywd10
5 out of 5 stars
5 out of 5 stars review

Awesome features

[This review was collected as part of a promotion.] The television is very clear and has very vibrant colors. The tv is in a low light environment yet is is very bright. Any if the older shows not in 4k the TV upscales it so it still fills the screen. The contrast between shades are great. The responsive is super quick and not glitchy.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
Sep 4, 2025
Reviewer name: Fiona
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thrilled with this television.

I am thrilled with this television. Not only is the picture amazingly clear but the sound is so so wonderful. I don’t need my additional speaker anymore. I’m so happy I bought it and highly recommended.

Helpful?3X98WOQFG1UG16471557124
Nov 2, 2025
Reviewer name: SJ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK television

Fairly easy to set up. Picture not as sharp as other Samsung TVs that we have owned. Vizio would have been a better choice but didn’t have DirecTV app.

Helpful?3X98WOQFG1UG16471557124
reply from Samsung

Hi SJ,<br /><br />Thank you for your feedback on the Samsung U7900 TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings &gt; All Settings &gt; Picture &gt; Expert Settings, and review these key settings:<br /><br />Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity<br />• Off: Disables motion enhancements<br />• Auto: Automatically adjusts based on content<br />• Custom: Lets you fine-tune:<br />o Judder Reduction – Helps smooth out uneven motion<br />o LED Clear Motion – Boosts sharpness in fast-moving content<br />o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources<br /><br />Core Picture Settings<br />• Brightness – Controls overall screen brightness<br />• Contrast – Enhances the difference between bright and dark areas<br />• Sharpness – Adjusts edge definition; closer to 20 increases detail<br />• Color – Enhances depth and intensity of colors<br /><br />And don’t forget to check for the latest firmware, which may improve performance: Settings &gt; Support &gt; Software Update &gt; Update Now<br /><br />These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Jan 15, 2026
Reviewer name: Apollo11guy
3 out of 5 stars
3 out of 5 stars review

Missing a very important feature

This 50" was a birthday gift from our son to my wife. It replaces our 44-yr old 600 lb set that just would not die. While we love the improved picture, the big drawback is that it doesn't automatically jump to the HD channel when you input the SD channel number that we have used forever. I needed to make a conversion chart we have to refer to whenever we turn it on or change the channel. Even our old cheapo sets can do this useful task automatically.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Advisor

Hi Apollo11guy, We appreciate your purchase and for sharing your experience with us. Please know your feedback will be shared with our internal teams. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~Samsung Advisor

Aug 14, 2026
Reviewer name: RALPH
3 out of 5 stars
3 out of 5 stars review

NO HOOK UP FOR HEARING AIDS

is there any way to hook up my hearing aids to this TV it has no digital audio connection has no connection for cable wires has no connection for headphones how can I connect my hearing aids to this TV

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Solutions

Hi RALPH, Thank you for reaching out to us. You can connect the U7900F TV to external audio devices via HDMI, Bluetooth, or Wi-Fi connection. Specifically, hearing aids can be connected via Bluetooth. We recommend reaching out to your specific hearing aid manufacturer to confirm compatibility. If you need an optical output to connect your external device, we recommend the QN70H TV Series and above. Should you have any questions, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • LiveChat with an agent • Manuals, Software, and Warranty Info • Creating a Service ticket ~ Samsung Solutions

Jan 16, 2026
Reviewer name: Ginat
2 out of 5 stars
2 out of 5 stars review

Horrible remote

Bought this TV. It came with no user manual. The remote is horrible. They took away most of the functions. Can't figure out how to use it. Can't put in a specific channel, no previous channel button. Trying to find a user manual here. Not too easy. We are using a remote from another Samsung TV. Only way we can make it work. Very hard to navigate once you are in.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Specialist

Hi Ginat, We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U7900F TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use. • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice. If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist

Jun 29, 2026
Reviewer name: Dissatisfied
1 out of 5 stars
1 out of 5 stars review

No auxiliary hook up's

[This review was collected as part of a promotion.] I am highly doubtful in this TV because it has only one place to hook up accessories. I can't use my DVD player, my Roku or my soundbar ect. Highly dissatisfied. If you can tell me how I can use my devices I would appreciate it.

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Advisor

Hi Dissatisfied, Thank you for sharing your thoughts on the available inputs for the U7900F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70H Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor

Jul 4, 2026
Reviewer name: Pepper1010
1 out of 5 stars
1 out of 5 stars review

Junk

In 18 months Im on my 2nd samsung tv, after my 1st tv lasted 6 yrs, no problems, sadly when I moved it was damaged by movers and replaced. Then replaced again in 8 months. The new ones don't keep your favorites saved. Every 2 months, yes I've clocked it on my calendar, I have to reset the favorites. I even have an account and should be able to restore settings. Nothing. 3 hrs on hold to get support, 2 times to only get hung up on. SAD BUSINESS SAD

Review from Samsung US
Helpful?3X98WOQFG1UG16471557124
reply from Samsung Specialist

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist