We're sorry to hear that you feel this way, Tracy. We can assure you that a lot of thought goes into our products, though we certainly understand that preferences can vary from person to person. We'll be sure to let our team know how you feel, and we'd like to mention that we do continue to offer a version of our Gain Original without the addition of Oxi Boost. You're always welcome to give us a call at (800) 888-4246 if there's anything more we can help you with.

We're sorry to hear about your experience. If you have any questions or concerns regarding the availability of the product you're looking for, please give Sam's Club a call at 1-888-746-7726. They will be happy to help.

Thanks, Chey, for being a Gain + Oxi Liquid Laundry Detergent with Original scent consumer. We're sorry to learn that you're not happy with the fragrance of your current bottle. Because your nose knows what fragrances you want and love, and we’re confused about the change you’re mentioned. This version of Gain was introduced to our Club Store vendors in June, 2024, and hasn’t been changed since that time. We'd be happy to talk further with you about this bottle, just in case something was missed in our many product checks. Call us any Monday-Friday, from 9 AM to 6 PM, EST. We're also available Saturdays-Sundays from 9 AM to 5:30 PM, EST. Our number is 1 (800) 888-4246.