Thanks, Chey, for being a Gain + Oxi Liquid Laundry Detergent with Original scent consumer. We're sorry to learn that you're not happy with the fragrance of your current bottle. Because your nose knows what fragrances you want and love, and we’re confused about the change you’re mentioned. This version of Gain was introduced to our Club Store vendors in June, 2024, and hasn’t been changed since that time. We'd be happy to talk further with you about this bottle, just in case something was missed in our many product checks. Call us any Monday-Friday, from 9 AM to 6 PM, EST. We're also available Saturdays-Sundays from 9 AM to 5:30 PM, EST. Our number is 1 (800) 888-4246.

We appreciate you taking the time to share your feedback with us, Joseph! Our products go through strict quality testing to ensure the best results when used as directed, so we're sorry that you're unhappy with your purchase, and we're grateful that you took the time to share your thoughts. It may be helpful to know that the number of loads listed our detergent labels is determined per washing a medium load using the Bar 1 level on the dosing cap. Your satisfaction is important to us, and we'd like to learn more about your experience to be able to assist you further with this. Please give us a call at (800) 888-4246, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!