The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handlles will get hot in the oven or cooking on extremely high heat for a long time. We recommend using pothhollders when removing the lids, pots and pans.

Please be aware that metal handles may become hot when exposed to high oven temperatures or extended cooking periods, therefore it is essential to use potholders or oven mitts when handling the lids, pots, and pans. Please know the set comes with the Member's Mark 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

We are sorry to learn you are unhappy with the set. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. We do have some tips to help you better maintain and use this set: Please be aware that metal handles may heat up when exposed to high oven temperatures or prolonged cooking. To ensure your safety, we strongly advise using potholders or oven mitts when handling the lids, pots, and pans to protect yourself from the heat. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning.

Please keep the following in mind while using this set: use cookware protectors when stacking and storing; only use silicone or wooden utensils while cooking; avoid abrasive materials touching the surface; allow to cool to room temperature before cleaning; and avoid sliding across stove tops or other surfaces.

Thank you for the great rating and review, Dar. Please know that the handles and lids will get hot when exposed to prolonged heat. We recommend using potholders when cooking with this set.