Bought for toddler bed, it’s just enough so that he isn’t just sleeping on a mattress on the floor, but I don’t have to worry about him falling out of a tall bed. I like that there’s nothing for him to bump into if he’s getting rowdy in his room or jumping around on his bed. We are happy with our purchase.

I ordered this item because our box spring did not fit up the stairs in my old 1920's home. I ordered is 2 weeks before it actually got to me. The delivery date kept getting pushed back every time I looked. Love the item though it was really easy to put together and simple to replace our big box spring!

It's a tad over-engineered - instructions for assembly need more words, less pictures. We were disappointed in the height of the assembled bed from floor. Looks juvenile. Now we will have to get a bed frame to make it look like real furniture. Too bad we had inherited the platform/mattress frame from a previous owner of our house and we had to make lemonade from a lemon.

Was surprised that it came in such a small box. Once my 260lbs , 17yr boy put it together it was exactly what he needed. He has broken 2 box springs in the past 2 yrs. I remove my old bed frame and box mattress and used this in this in it's place.

This box arrived pretty banged up (and much later than promised when I ordered), but I was surprised to find that several of the metal pieces inside were rusted. I probably should have complained and asked for a replacement, but I had needed this days before it arrived so I simply accepted it for what it was. Once assembled, it seems very sturdy. I just really hope the rusted pieces do not come back to haunt me in the future...

While the final product is very good, the assembly took quite a bit of time. The zippered wrap was almost too much for us. We struggled for over an hour to get it to fit, and not break the zipper. Seems like a little extra material in the manufacturing process might make this a much better product.

I bought this to replace an old wooden box spring, and all I have to say is wow! Who would of known that getting a new box spring would improve my sleep! I could feel the difference in support as soon as I installed this box spring. Great price for a great product.

This is the worst customer service I have ever had first they send the wrong parts so you can’t put it together then they won’t order the parts over the phone you have to do everything through email than it takes forever for the replacement to come never order from them again

I read the reviews after I purchased it and noticed a lot of people complaining about putting it together. It comes in a box, it has metal rails, directions, and even comes with the tools. We layed out all the metal rails and screwed them together. Then we put this large zippered pillow case on. I love that if you need to move, you can easily take it apart or if you want to clean the fabric periodically you can. Not like those old school wood ones. This type of box spring is new and improved. Yes, you have to put it together but it is worth it!

Bought this thinking it was a conventional box springs because of the product photo. Was surprised when it arrived in a relatively small carton because the design requires user-assembly. This solved my biggest issue: How would I get it upstairs via my narrow staircase? Assembly of the steel frame was straightforward with all components numbered and all fasteners supplied. Even spare fasteners and all necessary tools were supplied. With its zip-on fabric cover, this product looks and functions just like a conventional box springs. I am a fan of Zinus!